Troubleshooting

Flowchart 2.13—No OS Loading, Diskette Drive

 

 

Y

 

OS not loading

Reseat

OS

Done

from

diskette drive.

loading?

diskette drive.

 

 

 

 

 

 

N

 

Y

 

N

 

Nonsystem

 

Bootable

Install bootable

 

diskette

diskette and

disk message?

 

 

in drive?

reboot computer.

 

 

N

 

Y

 

N

 

Check diskette

 

Boot

Go to

for system files.

 

“Flowchart

Try different

 

from another

2.17—Nonfunc-

diskette.

 

device?

tioning Device.”

 

 

Y

 

 

 

Y

Replace the following

 

 

 

 

 

components

N

 

Nonsystem

individually, retesting

Diskette

 

disk error?

after each

Enable drive

 

replacement:

drive enabled

 

and cold boot

N

Diskette drive

in the Setup

computer.

System board

utility?

 

 

 

 

Y

 

Y

 

 

 

 

Y

Reset the computer.

OS

Done

Is diskette

Refer to

loading?

 

 

 

drive boot

Section 1.2,

N

 

order

“Resetting the

 

 

 

correct?

Computer,” for

 

 

N

instructions.

 

 

Change boot priority using the setup utility.

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Maintenance and Service Guide

2–21

Page 47
Image 47
HP dv5100 manual Flowchart 2.13-No OS Loading, Diskette Drive