Troubleshooting Without Diagnostics

Solving Hard Drive Problems (Continued)

Problem

Cause

Solution

 

 

 

Nonsystem disk/NTLDR

Hard drive boot has

Enter Computer Setup and enable

missing message.

been disabled in

the hard drive in Integrated

(continued)

Computer Setup.

Peripherals > South OnChip

 

 

IDE Device > OnChip IDE

 

 

Channel 0 or 1.

 

 

Or

 

 

Enter Computer Setup and enable

 

 

the hard drive in Integrated

 

 

Peripherals > South OnChip

 

 

PCI Device > Onboard Chip

 

 

SATA.

 

 

 

 

Bootable hard drive is

If attempting to boot from an IDE

 

not attached as first in a

hard drive, ensure it is attached as

 

multi-hard drive

Primary Device 0. If attempting to

 

configuration.

boot from a SATA hard drive,

 

 

ensure it is attached to SATA 0.

 

 

 

Computer will not start.

Hard drive is damaged.

Observe if the front panel Power

 

 

LED is blinking RED and if any

 

 

beeps are heard. See Appendix A,

 

 

“POST Error Messages” to

 

 

determine possible causes for the

 

 

blinking red and beep codes.

 

 

See the Worldwide Limited

 

 

Warranty for terms and conditions.

 

 

 

Computer seems to be

Program in use has

Attempt the normal Windows “Shut

locked up.

stopped responding to

Down” procedure. If this fails, press

 

commands.

the power button for four or more

 

 

seconds to turn off the power. To

 

 

restart the computer, press the

 

 

power button again.

 

 

 

2–18

www.hp.com

Troubleshooting Guide

Page 34
Image 34
HP dx5150 manual Peripherals South OnChip, IDE Device OnChip IDE, Channel 0 or, PCI Device Onboard Chip

dx5150 specifications

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