Troubleshooting Without Diagnostics
Solving Memory Problems
If you encounter memory problems, some common causes and solutions are listed in the following table.
ÄCAUTION: This system does not support ECC memory.
Solving Memory Problems
Problem | Cause | Solution |
System will not boot or does not function properly after installing additional memory modules.
Memory module is not the correct type or speed grade for the system or the new memory module is not seated properly.
Replace module with the correct
On some models, ECC and
Out of memory error. | Memory configuration | Use the Device Manager to check |
| may not be set up | memory configuration. |
| correctly. |
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|
|
| You have run out of | Check the application |
| memory to run the | documentation to determine the |
| application. | memory requirements. |
|
|
|
Memory count during | The memory modules | Check that the memory modules |
POST is wrong. | may not be installed | have been installed correctly and |
| correctly. | that proper modules are used. |
|
|
|
| Integrated graphics | No action required. |
| may use system |
|
| memory. |
|
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|
Insufficient memory error | Too many Terminate | Delete any TSRs that you do |
during operation. | and Stay Resident | not need. |
| programs (TSRs) are |
|
| installed. |
|
You have run out of memory for the application.
Check the memory requirements for the application or add more memory to the computer.
Troubleshooting Guide | www.hp.com |