Troubleshooting Without Diagnostics
Solving Network Problems
Some common causes and solutions for network problems are listed in the following table. These guidelines do not discuss the process of debugging the network cabling.
Solving Network Problems
Problem | Cause | Solution | |
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Enable | |||
not functioning. | enabled. | 1. | Select Start > Control |
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| Panel. |
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| 2. | |
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| Connections. |
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| 3. | |
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| Connection. |
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| 4. | Click Properties. |
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| 5. | Click Configure. |
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| 6. | Click the Power |
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| Management tab, then |
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| select the check box to Allow |
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| this device to bring the |
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| computer out of standby. |
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| |
Network driver does | Network controller is | 1. Enter Computer Setup and | |
not detect network | disabled. |
| enable network controller in |
controller. |
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| Integrated Peripherals > |
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| South OnChip PCI Device. |
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| 2. | Enable the network controller |
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| in the operating system via |
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| Device Manager. |
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| Incorrect network driver. | Check the network controller | |
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| documentation for the correct driver | |
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| or obtain the latest driver from the | |
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| manufacturer’s Web site. | |
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Troubleshooting Guide | www.hp.com |
