Problem

Possible Cause

Solution

 

 

 

I receive an

A power surge

Close the HP Photosmart

error message

or electrostatic

Software, disconnect the

while

discharge may

camera from the computer, and

transferring

have interrupted

reset the camera (see

images from

the transfer.

page 68). Then, restart the

the camera to

 

image transfer process (see

my computer.

 

page 55).

 

 

 

I am having a

Your computer

• Refer to the computer

problem

does not have

requirements (see page 69).

installing or

enough RAM to

• Refer to the HP Customer

using the

install the

Care website:

HP Photosmart

software.

www.hp.com/support.

Software.

 

 

 

 

 

Troubleshooting and support

87

Page 87
Image 87
HP E327 manual Transferring