Problem | Possible Cause | Solution |
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I receive an | A power surge | Close the HP Photosmart |
error message | or electrostatic | Software, disconnect the |
while | discharge may | camera from the computer, and |
transferring | have interrupted | reset the camera (see |
images from | the transfer. | page 68). Then, restart the |
the camera to |
| image transfer process (see |
my computer. |
| page 55). |
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I am having a | Your computer | • Refer to the computer |
problem | does not have | requirements (see page 69). |
installing or | enough RAM to | • Refer to the HP Customer |
using the | install the | Care website: |
HP Photosmart | software. | www.hp.com/support. |
Software. |
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Troubleshooting and support | 87 |