Message

Possible Cause

Solution

 

 

 

There is a problem

The ink cartridge

Install a supported printer

with the printer’s

may be low or

cartridge, turn the printer

ink.

the ink cartridge

off, then turn it back on.

 

may not be

 

 

 

supported for the

 

 

 

printer.

 

 

 

 

 

Low ink.

The printer

Replace the ink cartridge.

 

cartridge is

You may be able to print

 

running low on

some images using the

 

ink.

current cartridge, but their

 

 

color and quality may not

 

 

be of high quality.

 

 

 

Printer is out of

The printer

Replace the ink cartridge.

ink.

cartridge is

 

 

 

empty.

 

 

 

 

 

Printer ink cover is

The printer ink

Close the ink cover.

open.

cover is open

 

 

 

 

 

 

Paper error.

The paper tray

Examine the paper

 

may be empty or

 

tray. If it is empty, refill

 

there may be a

 

it.

 

paper jam.

Examine the paper

 

 

 

path for a paper jam. If

 

 

 

you find one, clear it.

 

 

 

Paper is not

The paper is not

Realign the paper in the

loaded correctly in

aligned correctly

tray.

the printer.

in the paper tray.

 

 

 

 

 

Printer has a

There is a paper

Turn off the printer.

paper jam.

jam.

Completely clear the paper

 

 

jam, then turn the printer

 

 

back on.

 

 

 

 

96 HP Photosmart E327 User Guide

Page 96
Image 96
HP E327 manual Jam, then turn the printer