![](/images/new-backgrounds/1319240/319240165x1.webp)
Problem | Possible Cause | Solution | |
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My image is | The flash was | Make sure your subject is | |
too dark. | on, but the | within the flash working | |
| subject was too | distance (see page 119). If not, | |
| far away. | try using the Flash Off | |
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| setting (see page 26). This | |
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| setting will require a longer | |
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| exposure, so use a tripod. | |
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| The scene had | Increase the EV Compensation | |
| many light- | (see page 38). | |
| colored objects, |
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| such as a white |
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| object on a light |
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| background. |
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| There was not | • Wait for natural lighting | |
| enough light. |
| conditions to improve. |
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| • | Add indirect lighting. |
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| • Use the flash (see page 26). | |
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| • | Increase the EV |
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| Compensation (see |
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| page 38). |
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| A light is behind | • | Use the Flash On setting |
| the subject. |
| (see page 26) to brighten |
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| the subject. This is called |
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| • | Increase the EV |
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| Compensation (see |
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| page 38). |
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| Your finger | Be sure to move your fingers | |
| blocked the | away from the flash when you | |
| flash. | take a picture. | |
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Troubleshooting and support | 83 |