Troubleshooting

Problem

Possible Cause

Solution

 

 

 

Image appears

Brightness and contrast

Press the -/Auto button on

blurred, indistinct, or

are too low.

the front panel. If this does

too dark.

 

not correct the image, press

 

 

the Menu button to open the

 

 

Basic OSD Menu, and

 

 

adjust the brightness and

 

 

contrast scales as needed.

 

 

 

Image is not

Position may need

Press the Menu button to

centered.

adjustment.

access the OSD menu.

 

 

Select Image Control/

 

 

Horizontal Position or

 

 

Vertical Position to adjust the

 

 

horizontal or vertical

 

 

position of the image.

 

 

 

“Check Video

Monitor video cable is

Connect the DVI-D signal

Cable” is displayed

disconnected.

cable to the DVI-I connector

on screen.

 

on the computer, or the

 

 

VGA to DVI-I cable to the

 

 

DVI-I connector on the

 

 

computer. Be sure that the

 

 

computer power is off while

 

 

connecting the video cable.

“Out of Range. Set Monitor to 1600 x 1200 @ 60Hz” is displayed on screen. (HP LP2065 20” Model)

Video resolution and/or refresh rate are set higher than what your monitor supports.

Restart your computer and enter Safe Mode. Change your settings to a supported setting (see “Factory Preset Display Modes” table in Appendix B). Restart your computer so that the new settings take effect.

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User Guide