ProblemSolution

The memory card reader won’t read my memory card.

The memory card reader is a device that uses the Safely Remove Hardware task. This appears as a system tray icon next to the time. Do not click Stop in the Safely Remove Hardware window. If you do click Stop, the drive is disconnected. If this happens, restart the PC.

Do not insert or remove memory cards when the in-use light is flashing. To do so may cause data loss, or it may permanently damage the card reader.

Format a memory card before you use it. Click Start and then click My Computer. Under Removable Storage, right-click the memory card icon and select Format. Click Start. Click OK on the Format Complete Window, and then click Close to finish.

Some cards have a read/write or security switch on the card. Make sure the read/write switch is set to Write Enabled before attempting to write data to it.

Make sure the amount of data you are storing has not exceeded the storage limit of the card.

Make sure the memory card is one of the supported types: CompactFlash (1, 2, and Microdrive), Memory Stick, Memory Stick Pro, MultiMedia, Secure Digital, SmartMedia, or XD.

Make sure the memory card is fully inserted into the correct slot.

Remove the memory card when the light is not flashing, and shine a flashlight into the empty slot. If any of the pins are bent, replace the memory card reader, or have the PC serviced if a pin is touching another pin. To straighten slightly bent pins, use the tip of a skinny, retracted ballpoint pen with the computer off.

Inspect the ends of the memory cards for dirt or material closing a hole or spoiling a metal contact. Clean the contacts with a lint-free cloth and small amounts of isopropyl alcohol. Replace the memory card if necessary.

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HP m1264n, m1299a, m1050y (PJ720AV), m1050e (PU061AV), m1297c ProblemSolution Memory card reader won’t read my memory card

m1170n, m1177a, m1050e (PJ622AV), m1277c, m1050y (PU060AV) specifications

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