HP m1177a ProblemSolution, a Click Start, right-click My Computer, and then select Properties

ProblemSolution

My PC is experiencing ■ Your file may be corrupt or in an unsupported format. Open the

video errors.video file in a video editor such as WinDVD Creator, and then resave the file in a supported format.

■There may be a problem with the codec. For more information, look in Windows Media Player Help, and then search for codec.

■If the error message “Files Needed To Display Video Are Missing or Corrupt” appears, follow these steps:

aClick Start, right-click My Computer, and then select Properties.

bClick the Hardware tab, and then click the Device Manager button.

cClick the plus sign (+) next to Sound, video and game controllers.

dDouble-click the TV tuner device.

eClick the Driver tab, and then click the Update Driver button.

fSelect Install from a list or a specific location, and then click Next.

gRemove the check mark from Search removable media.

hClick Include this location in this search, and then click the Browse button.

iClick the plus sign (+) in order, next to each of the following directories:

■My Computer

■C:/

■drivers

jClick OK, Next, and then click Finish after the drivers are updated.

kRestart the PC.

Troubleshooting 91