n

If you need more information about using or troubleshooting Media Center, refer to the Media Center online Help or Help and Support in the Start menu.

Problem

Solution

 

 

My DVD won’t play.

You can put data files on a DVD to store them or transfer them to another

 

PC. However, data files on a DVD do not play in a DVD player. Rerecord

 

your files to a file format that can be read by some DVD players.

 

 

Codec errors are

Codec is an abbreviation for compressor-decompressor. A codec is

occurring when I

software or hardware used to compress and decompress digital media.

play certain files.

If you get a codec error when playing an audio file, open the file in

 

 

Windows Media Player. If you have configured Windows Media Player

 

to automatically download codecs and the correct codec is available,

 

then your file should play. You must be connected to the Internet to

 

download the codec file.

 

 

My music files

Make sure you use Windows Media Player to add your music files to the

don’t appear in the

Media Library.

Media Library.

Check that the Windows Media Player setting for Access rights of other

 

 

applications is set to No access. It must be set to Read only or Full access

 

for your music files to appear. Refer to Windows Media Player help for

 

more information.

I don’t have sound from my speakers.

Check volume and mute settings. See“Configuring Speaker and Sound Options” on page 35.

Verify sound cable connections.

Reinstall the sound card drivers by using Application Recovery. See “Application Recovery” in the Warranty and Support Guide that came with your PC.

Reconfigure the software for surround sound.

92 HP Media Center PC Getting Started Guide

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HP m1180n, m1299a Problem Solution My DVD won’t play, Codec errors are, Occurring when, Play certain files, My music files

m1170n, m1177a, m1050e (PJ622AV), m1277c, m1050y (PU060AV) specifications

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