Maintenance and Service Guide
Page
Contents
Removal and Replacement Procedures
Product Description
Features
Product Description
Resetting the Computer
Power Management
External Components
Component Function
Front Components HP Pavilion ze2000
Front Components, Compaq Presario M2000
Front Components Compaq Presario M2000
Right-Side Components, HP Pavilion ze2000
Right-Side Components HP Pavilion ze2000
Right-Side Components, Compaq Presario M2000
Right-Side Components Compaq Presario M2000
Left-Side Components, HP Pavilion ze2000
Left-Side Components HP Pavilion ze2000
Left-Side Components, Compaq Presario M2000
Left-Side Components Compaq Presario M2000
Rear Panel Components
Rear Panel Components Compaq Presario M2000
Keyboard Components, HP Pavilion ze2000
Fn key
Keyboard Components HP Pavilion ze2000
Keyboard Components, Compaq Presario M2000
Keyboard Components Compaq Presario M2000
Top Components HP Pavilion ze2000
Windows shutdown procedures
Top Components Compaq Presario M2000
Top Components Compaq Presario M2000
Bottom Components HP Pavilion ze2000
Bottom Components HP Pavilion ze2000
Bottom Components Compaq Presario M2000
Bottom Components Compaq Presario M2000
Design Overview
Computer Setup
Troubleshooting
Accessing Computer Setup
Computer Setup Defaults
Main Menu
Security Menu
Select To Do This
Advanced Menu
Selecting from the Advanced Menu
Exit Menu
Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart No Power Part
Flowchart 2.1-Initial Troubleshooting
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
External
Flowchart 2.4-No Power, Part
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart No Video Part
Flowchart 2.7-No Video, Part
Reseat power Cord in docking Device Power outlet
Flowchart 2.8-Nonfunctioning Docking Device if applicable
Flowchart 2.9-No Operating System OS Loading
Ing, Hard Drive
Flowchart 2.10-No OS Loading, Hard Drive, Part
Flowchart No OS Loading Hard Drive, Part
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
System board
Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Cmos
Flowchart 2.17-Nonfunctioning Device
Flowchart 2.18-Nonfunctioning Keyboard
Pointing device Not operating Properly Connect computer
Flowchart 2.19-Nonfunctioning Pointing Device
Flowchart 2.20-No Network/Modem Connection
Serial Number Location
Illustrated Parts Catalog
Computer Major Components
Display hinge covers not illustrated
Spare Parts Computer Major Components
Item Description Number
Display hinge brackets not illustrated
Computer Major Components, Compaq Presario M2000
Spare Part
Description Number
Keyboards
Computer Major Components, HP Pavilion ze2000
USB/S-Video controller boards
Broadcomm Bluetooth Wireless LAN board
Power connector board
Speaker assemblies
Computer Major Components, Compaq Presario M2000
Battery connector board
PC Card assembly not illustrated
Base enclosures
Computer Major Components, HP Pavilion ze2000
Mini PCI communications modules
Miscellaneous Plastics Kit
Computer Major Components, HP Pavilion ze2000
Description Number Optical drives include bezel
Battery packs
Miscellaneous Plastics Kit
Miscellaneous Plastics Kit Spare Part Number Information
Mass Storage Devices
Mass Storage Devices Spare Part Number Information
Optical drives
USB digital drive not illustrated
Description Number Watt AC adapter
Power cords
Miscellaneous
Spare Parts Miscellaneous not illustrated
Spare Parts Miscellaneous not illustrated
Sequential Part Number Listing
Spare Parts Sequential Part Number Listing
Spare Part Number Description
Spare Parts Sequential Part Number Listing
Spare Parts Sequential Part Number Listing
Keyboard for use on Compaq Presario M2000 models in Spain
Miscellaneous Plastics Kit for use on Compaq Presario M2000
Spare Parts Sequential Part Number Listing
Spare Parts Sequential Part Number Listing
Tools Required
Removal and Replacement Preliminaries
Plastic Parts
Service Considerations
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Use the following grounding precautions at workstations
Workstation Precautions
Grounding Equipment and Methods
Material Use Voltage Protection Level
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Relative Humidity Event 10% 40% 55%
Removal and Replacement Procedures
Serial Number
Disassembly Sequence Chart
Disassembly Sequence Chart
Section Description # of Screws Removed
Display Assembly
Battery Pack Spare Part Number Information
Preparing the Computer for Disassembly
Hard Drive Spare Part Number Information
Hard Drive
Removing the Hard Drive Cover
Removing the Hard Drive
Removing the Hard Drive Frame and Connector
Computer Feet
Optical Drive Spare Part Number Information
Optical Drive
Reverse the above procedure to install an optical drive
Memory Module Spare Part Number Information
Memory Module
Removing the Memory Module Compartment Cover
Reverse the above procedure to install a memory module
Mini PCI Communications Module Spare Part Number Information
Mini PCI Communications Module
Removing the Mini PCI Compartment Cover
Removing a Mini PCI Communications Module
Keyboard Cover Spare Part Number Information
Keyboard Cover
Removing the Keyboard Cover Screws
Reverse the above procedure to install the keyboard cover
LED Board Spare Part Number Information
LED Board
Reverse the above procedure to install the LED board
Keyboard Spare Part Number Information
Keyboard
Removing the Keyboard Screws
Releasing the Keyboard
Reverse the above procedure to install the keyboard
Display Assembly Spare Part Number Information
Display Assembly
Disconnecting and Removing the Wireless Antenna Cables
Disconnecting the Display Cables
Removal and Replacement Procedures
Reverse the above procedure to install the display assembly
Base Enclosure Spare Part Number Information
Base Enclosure
Removal and Replacement Procedures
Removal and Replacement Procedures
Removal and Replacement Procedures
Removal and Replacement Procedures
Removal and Replacement Procedures
Removal and Replacement Procedures
Removal and Replacement Procedures
Reverse the above procedure to install the base enclosure
RTC Battery
Remove the RTC battery from the socket on the system board
Speaker Assembly Spare Part Number Information
Speaker Assembly
Reverse the above procedure to install the speaker assembly
Fan Assembly Spare Part Number Information
Fan Assembly
Reverse the above procedure to install the fan assembly
Processor Spare Part Number Information
Processor
Reverse the above procedure to install a processor
Battery Connector Board Spare Part Number Information
Battery Connector Board
Removing the Battery Connector Board Screw
Removing the Battery Connector Board
Power Connector Board Spare Part Number Information
Power Connector Board
Removing the Power Connector Board
USB/S-Video Controller Board Spare Part Number Information
20 USB/S-Video Controller Board
Removing the USB/S-Video Controller Board
Bluetooth Board Spare Part Number Information
Bluetooth Board
Reverse the above procedure to install the Bluetooth board
System Board Spare Part Number Information
System Board
Disconnecting the TouchPad Cable
Removal and Replacement Procedures
Removal and Replacement Procedures
Releasing the System Board
Slide the system board to the left at an angle and remove it
Dimensions
Stand-alone power requirements
Computer
Shock
Temperature
Relative humidity noncondensing
Maximum altitude unpressurized
Inch, XGA, Display
Hard Drives
Energy
Primary 6-cell, Li-Ion Battery Pack
Disc diameter
24X DVD/CD-RW Combo Drive
Applicable disc Read Write
Center hole diameter
Audio output level
Access time
Disc thickness
Track pitch
8X DVD±RW/R and CD-RW Combo Drive
DVD
Applicable disc
8X DVD-ROM Drive
Cache buffer
Hardware DMA System Function
System DMA
Hardware IRQ System Function
System Interrupts
IRQ12
Address hex
System I/O Addresses
System I/O Addresses
System I/O Addresses
Memory Map Address hex
System Memory Map
System Memory Map
NIC
Table A-1 Universal Serial Bus
Pin Signal
Table A-2 RJ-45 Network
TV-CD
Table A-3 Video-Out
Table A-4 External Monitor
Table A-5 RJ-11 Modem
Table A-7 Audio-Out Headphone
Table A-6 Audio-In Microphone
Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
Conductor Power Cord Set Requirements
Country-Specific Requirements
Country/Region Accredited Agency Applicable Note Number
KE a
Screw Listing
Where used
Table C-1 Phillips PM2.0×6.0 Captive Screw
Head Color Qty. Length Thread Width
Color Qty Length Thread Width Silver Where used
Table C-2 Phillips PM3.0×4.0 Screw
Head
Table C-3 Phillips PM2.0×6.0 Screw
Color Qty Length Thread Width Black Where used
Table C-3 Phillips PM2.0×6.0 Screw
Table C-4 Phillips PM2.0×8.0 Screw
Phillips PM2.0×8.0 Screw Locations
Table C-4 Phillips PM2.0×8.0 Screw
Table C-4 Phillips PM2.0×8.0 Screw
Table C-4 Phillips PM2.0×8.0 Screw
Table C-4 Phillips PM2.0×8.0 Screw
Table C-4 Phillips PM2.0×8.0 Screw
Table C-5 Phillips PM2.0×5.0 Screw
Table C-5 Phillips PM2.0×5.0 Screw
Table C-5 Phillips PM2.0×5.0 Screw
Phillips PM2.0×5.0 Screw Location
Table C-5 Phillips PM2.0×5.0 Screw
Table C-5 Phillips PM2.0×5.0 Screw
Phillips PM2.0×5.0 Screw Location
Table C-5 Phillips PM2.0×5.0 Screw
Table C-5 Phillips PM2.0×5.0 Screw
Table C-6 Phillips PM2.0×4.0 Screw
Table C-6 Phillips PM2.0×4.0 Screw
Table C-7 Phillips PM2.0×16.0 Screw
Color Qty Length Thread Width Black 16.0 mm Where used
Color Qty Length Thread Width Silver Where used
Table C-9 Phillips PM1.5×3.5 Screw
Index
Index
Index-3
Index-4
PC Card assembly, spare part number 3-9,3-26,5-59
Index-6
Index-7
