Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard

not operating prop-

erly.

Connect computer

to good external key-

board.

 

N

External

 

Replace

device

 

system

works?

 

board.

Y

Reseat internal key-

board

connector

(if applicable).

N

Keyboard operating properly?

Y

Done

Replace internal

keyboard or

cable.

Y

Keyboard operating properly?

N

Replace

system

board.

Done

2–26

Maintenance and Service Guide

Page 62
Image 62
HP M2411EA, M2401EA, M2405LA, M2406EA, M2308EA, M2301XX, M2370EA, M2299XX, M2264AU, M2263AU Flowchart 2.18-Nonfunctioning Keyboard