Troubleshooting
Flowchart 2.17—Nonfunctioning Device
Nonfunctioning
device.
Reseat device.
Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.
Y
Clear
CMOS.
Reattach device. Close computer, plug in power, and reboot.
N
Device
boots
properly?
Y
Done
Any physical
damage detected?
N
Replace hard drive.
Replace NIC.
If integrated NIC, replace system board.
Replace diskette
drive.
Fix or
replace
broken item.
Go to
“Flowchart
Loading.”
N
Device
boots
properly?
Y
Done
Maintenance and Service Guide |