Restoring specific files .......................................................................................................

76

 

Restoring specific files using Windows Backup and Restore ............................

76

 

Recovering the original system using HP Recovery Manager ...........................................

76

 

What you need to know .....................................................................................

76

 

Recovering using HP Recovery partition (select models only) .........................

77

 

Recovering using the recovery media ...............................................................

77

 

Changing the computer boot order ...................................................

78

12

Specifications ..............................................................................................................................................

79

 

Input power .........................................................................................................................................

79

 

Operating environment .......................................................................................................................

80

13 Troubleshooting and support ....................................................................................................................

81

 

Troubleshooting ..................................................................................................................................

82

 

Disc drive problems ...........................................................................................................

82

 

Wireless connection problems ...........................................................................................

82

 

Cannot connect to a WLAN ...............................................................................

83

 

Cannot connect to a preferred network .............................................................

83

 

Current network security codes are unavailable ...............................................

83

 

WLAN connection is very weak .........................................................................

84

 

Cannot connect to the wireless router ...............................................................

84

 

Network status icon is not displayed .................................................................

85

 

Audio problems ..................................................................................................................

85

 

Power management problems ...........................................................................................

85

 

Resolving a low battery level .............................................................................

86

 

Resolving a low battery level when external power is available .......

86

 

Resolving a low battery level when no power source is available ....

86

 

Resolving a low battery level when the computer cannot exit

 

 

Hibernation .......................................................................................

86

 

Troubleshooting an AC adapter ........................................................................

86

 

Contacting support .............................................................................................................................

87

14

Electrostatic Discharge ..............................................................................................................................

88

Index ...................................................................................................................................................................

89

ix