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●Messages displayed on the printer screen or on the computer monitor.

●Answers to the following questions:

–Has the situation you are calling about happened before? Can you recreate the situation?

–Did you install any new hardware or software on your computer around the time that the situation occurred?

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HP will arrange to have your product picked up and delivered to an HP Central Repair Center. We pay for the round-trip shipping and handling. This service is free for the duration of the hardware warranty period.

HP Photosmart 320 series User's Guide

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HP Mopier 320 manual Return to HP repair service

Contents

HP Photosmart 320 series Users Guide Trademarks Safety informationCopyrights and trademarks Regulatory model identification number SDGOA-0406 Plastics Contents HP Photosmart 320 series Welcome Printer parts Front of printerInside front of printer 1 In tray Indicator lights 1 On light Rear of printer 1 USB portControl panel 1 On Idle screen Select Photos screen 1 Selection box Available accessories Internal battery compartmentAccessory name Description Printer menu To use the printer menuTo navigate the printer menu Tools Print quality Top level menu Submenus/options Additional submenus Options Security level Paper jam Camera connect Preferences Smart focus Preview animation Choosing the right paper Getting ready to printLoading paper To print Use this paper Loading your paper How to loadInserting print cartridges Paper type To print… Insert this print cartridge Cartridge cradle Remove the pink tape Do not touch here Insert the cartridge When you are not using a print cartridge Inserting memory cardsAlign the cartridge Supported file formats Inserting a memory cardMultiMediaCard SmartMedia Memory card Slot How to insert the memory cardSecure Digital Memory Stick Removing a memory card XD-Picture Card Use these steps for start-to-finish printing in minutes Printing without a computerGetting your photos from camera to printer Step To view photos Deciding which photos to printSelecting photos to print Do this Problem and solution How to do it Improving the quality of your photosIf you want to… Do this Selecting a layout Setting print qualityPrinting your photos Selecting a print method To print from a PictBridge camera To print camera-selected photosDigital camera To print from an HP direct-printing camera Chapter Getting connected Connecting to other devicesConnecting through HP Instant Share Connection type and what you need To use HP Instant Share to send photos Cleaning the print cartridge Cleaning and maintaining the printerCleaning the outside of the printer Maintaining and transporting Cleaning the print cartridge contacts To clean the print cartridge contactsPrinting a test Aligning the print cartridge Storing the printer and print cartridges Storing the printerStoring the print cartridges Storing photo paper Maintaining the quality of photo paperTransporting the printer Handling photo paper To transport the printer Troubleshooting Printer hardware problemsStatus light is flashing red Status light is flashing amber Buttons on the control panel do not respond Printer is plugged in, but it will not turn on Printing problems Paper does not feed into the printer correctly Paper jammed while printing Photo printed at an angle or is off-centerNo page came out of the printer Blank page came out of the printer Bluetooth printing problems Printer ejects the paper when preparing to printPrint quality is poor My Bluetooth device cannot find the printer Photo printed with borders Error messages Error message Paper jam. Clear jam then press OK Error message Cartridge service station is stuck Chapter Specifications System requirementsComponent Windows PC minimum Macintosh minimum Printer specifications Category Specifications Paper tray Operating temperaturePower consumption Paper tray capacity Chapter HP Customer Care HP Customer Care by phone Placing a call Return to HP repair service Chapter Installing the software Windows users Appendix a Index USB Declaration of conformity EMC