HP NX6120 manual Flowchart 2.18-Nonfunctioning Keyboard

Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard

not operating

properly.

Connect notebook

to good external

keyboard.

N

External

device

works?

Y

Reseat internal

keyboard connector (if applicable).

OK?

Y

Replace

system

board.

Replace internal

keyboard or

cable.

Y

Done OK?

N

Replace

system

board.

Done

2–24 Maintenance and Service Guide