Maintenance and Service Guide
Page
Contents
Illustrated Parts Catalog
Removal and Replacement Procedures
Contents
Product Description
Features
Product Description
Resetting the Computer
Power Management
Front Components
External Components
Front Components
Right-Side Components
Rear Panel Components
Left-Side Components
Left-Side Components
Standard Keyboard Components
Fn key
Standard Keyboard Components
Top Components, Part
Top Components
Top Components, Part
Top Components
Bottom Components
Bottom Components
Design Overview
Computer Setup
Troubleshooting
Select To Do This
File Menu
Security Menu
Selecting from the Security Menu
Advanced Menu
Selecting from the Advanced Menu
Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart No Power Part
Flowchart 2.1-Initial Troubleshooting
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
External
Flowchart 2.4-No Power, Part
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart No Video Part
Flowchart 2.7-No Video, Part
Flowchart 2.8-Nonfunctioning Docking Device if applicable
Go to Flowchart 2.13-No OS Loading Diskette Drive
Flowchart 2.9-No Operating System OS Loading
Loading
Flowchart 2.10-No OS Loading, Hard Drive, Part
Flowchart No OS Loading Hard Drive, Part
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Cmos
Flowchart 2.17-Nonfunctioning Device
Flowchart 2.18-Nonfunctioning Keyboard
Pointing device Not operating Properly Connect computer
Flowchart 2.19-Nonfunctioning Pointing Device
Flowchart 2.20-No Network/Modem Connection
Serial Number Location
Illustrated Parts Catalog
Computer Major Components
Item Description Number
Spare Parts Computer Major Components
Keyboards
Computer Major Components
TouchPads
Keyboards
Computer Major Components
Fingerprint reader board with cable not illustrated
Fan assembly
Spare Part
Description Number
Computer Major Components
Item Description Number Mini Card modules
Computer Major Components
407575-002
Computer Major Components
System board frame
Serial connector module and cable
Memory modules, 1-DIMM
Modem module
Computer Major Components
Spare Parts Computer Major Components
Plastics Kit
Item Description Number Plastics Kit 417527-001 Includes
Plastics Kit Spare Part Number Information
Mass Storage Devices
Optical drives include bezel
Mass Storage Devices Spare Part Number Information
Miscellaneous Not Illustrated Spare Part Information
Miscellaneous Not Illustrated
Appendix A, Screw Listing, for more information on
Description Number Power cords
Sequential Part Number Listing
Sequential Part Number Listing
Spare Part Number Description
Venezuela
United
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Tools Required
Removal and Replacement Preliminaries
Plastic Parts
Service Considerations
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Use the following grounding precautions at workstations
Workstation Precautions
Grounding Equipment and Methods
Material Use Voltage Protection Level
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Relative Humidity Event 10% 40% 55%
Removal and Replacement Procedures
Serial Number
Disassembly Sequence Chart
Disassembly Sequence Chart
# of Screws Removed
Top Cover
Battery Spare Part Number Information
Preparing the Computer for Disassembly
Hard Drive Spare Part Number Information
Hard Drive
Removing the Hard Drive Cover
Removing the Hard Drive
Removing the Hard Drive Frame
Computer Feet
Optical Drive Spare Part Number Information
Optical Drive
Removing the Optical Drive Bracket
Memory Module Spare Part Number Information
External Memory Module
Removing the Memory Module Compartment Cover
Removing the External Memory Module
Bluetooth Module Spare Part Number Information
Bluetooth Module
Reverse the above procedure to install a Bluetooth module
Keyboard Spare Part Number Information
Keyboard
Keyboard Spare Part Number Information
Removing the Keyboard Screws
Releasing the Keyboard
Disconnecting the Keyboard and Pointing Stick Cables
Fan Assembly Spare Part Number Information
Fan Assembly
Removing the Fan Assembly
Replacing the Thermal Paste
Removing the Thermal Plate
Replacing the Thermal Paste
Heat Sink Spare Part Number Information
Heat Sink
Removing the Heat Sink
Reverse the above procedure to install the heat sink
Processor Spare Part Number Information
Processor
Reverse the above procedure to install the processor
Internal Memory Module
Removing the Internal Memory Module
RTC Battery
TouchPad Spare Part Number Information
TouchPad
Releasing the TouchPad
Reverse the above procedure to install the TouchPad
Mini Card Module Spare Part Number Information
Mini Card Module
Mini Card Module Spare Part Number Information
Reverse the above procedure to install a Mini Card module
Switch Cover Spare Part Number Information
Switch Cover
Releasing the Switch Cover
Reverse the above procedure to install the switch cover
Display Assembly Spare Part Number Information
Display Assembly
Disconnecting the Wireless Antenna and Display Cables
Removing the Display Assembly Screws
Reverse the above procedure to install the display assembly
Top Cover Spare Part Number Information
Top Cover
Removing the Top Cover Screws, Part
Removing the Top Cover Screws, Part
Reverse the above procedure to install the top cover
Modem Module Spare Part Number Information
Modem Module
Reverse the above procedure to install the modem module
System Board Spare Part Number Information
System Board
TouchPad Section
Disconnecting the System Board Cables
Removing the System Board Screws and Screw Locks
Releasing the System Board, Part
Releasing the System Board, Part
Reverse the above procedure to install the system board
System Board Frame Spare Part Number Information
System Board Frame
Remove the System Board Frame
Removing the Modem Cable
Serial Connector Module Spare Part Number Information
Serial Connector Module
Removing the Serial Connector Module and Cable
USB/Audio Board Spare Part Number Information
24 USB/Audio Board
Reverse the above procedure to install the USB/audio board
Temperature
Dimensions Metric
Weight
Input Power
Random Vibration
Relative humidity noncondensing
Maximum altitude unpressurized
Shock
Inch, WUXGA+WVA
Inch, WSXGA+WVA
Inch, WXGA+WVA
Hard Drives
Disc diameter
DVD±RW and CD-RW Double-Layer Combo Drive
Applicable disc Read Write
Center hole diameter
Audio output level
Access time
Disc thickness
Track pitch
DVD/CD-RW Combo Drive
Random 110 ms 130 ms Full stroke 210 ms 225 ms
Applicable disc
DVD-ROM Drive
Cache buffer
Hardware DMA System Function
System DMA
Hardware IRQ System Function
System Interrupts
IRQ12
Address hex
System I/O Addresses
16F Unused
VGA
Size Memory Address System Function
System Memory Map
Screw Listing
Table A-1 Phillips PM3.0×3.0 Screw
Color Qty Length Thread Width Black Where used
Head
Head Color Qty. Length Thread Width
Table A-2 Phillips PM2.0×5.0 Captive Screw
Table A-3 Phillips PM2.5×13.0 Captive Spring-Loaded Screw
Color Qty Length Thread Width Silver 13.0 mm Where used
Table A-4 Torx8 T8M2.5×4.0 Screw
Torx8 T8M2.5×4.0 Screw Locations
Table A-4 Torx8 T8M2.5×4.0 Screw
Table A-4 Torx8 T8M2.5×4.0 Screw
Table A-5 Phillips PM2.0×3.0 Screw
Color Qty Length Thread Width Silver Where used
Phillips PM2.0×3.0 Captive Screw Locations
Table A-6 Phillips PM1.5×3.0 Screw
Table A-7 Torx8 T8M2.5×10.0 Screw
Color Qty Length Thread Width Black 10.0 mm Where used
Table A-7 Torx8 T8M2.5×10.0 Screw
Table A-7 Torx8 T8M2.5×10.0 Screw
Table A-8 Phillips PM2.5×7.0 Captive Screw
Table A-9 Phillips PM2.0×8.0 Captive Screw
Table A-10 Phillips PM2.0×4.0 Screw
Table A-11 Phillips PM2.0×2.0 Screw
Table A-11 Phillips PM2.0×2.0 Screw
Table A-12 Phillips PM2.5×4.0 Screw
Table A-13 Hex HM5.0×12.0 Screw Lock
Color Qty Length Thread Width Silver 12.0 mm Where used
Table A-14 Torx8 T8M2.5×6.0 Screw
Backup
Software Backup Recovery
Backing Up Specific Files or Folders
Backing Up the System
Backing Up the Entire Hard Drive
Backing Up Modifications Made to the System
Scheduling Backups
Recovery
Creating Recovery Discs Highly Recommended
Performing a Recovery from the Recovery Discs
Performing a Recovery
Initiating a Recovery in Windows
Performing a Recovery from the Hard Drive
Display Component Recycling
Display Component Recycling
Removing the Display Bezel Screw Covers and Screws
Removing the Display Bezel
Removing the Display Inverter
Removing the Display Panel Assembly
Removing the Display Panel Frame s
Removing the Display Frame
Removing the Backlight Cover
Releasing the Backlight Cables
Removing the Backlight Frame
Slide the backlight out of the backlight frame
Releasing the LCD Panel
Remove the LCD panel
Table D-1 Audio-Out Headphone
Pin Signal
Table D-3 Universal Serial Bus
Table D-2 Audio-In Microphone
TV-CD
Table D-4 Video-Out
Table D-5 External Monitor
Table D-6 RJ-11 Modem
Table D-7 RJ-45 Network
Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
Country-Specific Requirements
Conductor Power Cord Set Requirements
Country/Region Accredited Agency Applicable Note Number
Kema
Index
Index
Index-3
Index-4
Troubleshooting 2-14,2-23num lock key
Index-6
Index-7
