Maintenance and Service Guide
Page
Contents
Illustrated Parts Catalog
Removal and Replacement Procedures
Contents
Product Description
Features
Product Description
Resetting the Computer
Power Management
External Components
Front Components
Front Components
Right-Side Components
Rear Panel Components
Left-Side Components
Left-Side Components
Standard Keyboard Components
Standard Keyboard Components
Fn key
Top Components, Part
Top Components
Top Components, Part
Top Components
Bottom Components
Bottom Components
Design Overview
Troubleshooting
Computer Setup
File Menu
Select To Do This
Selecting from the Security Menu
Security Menu
Selecting from the Advanced Menu
Advanced Menu
Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.1-Initial Troubleshooting
Flowchart No Power Part
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
Flowchart 2.4-No Power, Part
External
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart 2.7-No Video, Part
Flowchart No Video Part
Flowchart 2.8-Nonfunctioning Docking Device if applicable
Flowchart 2.9-No Operating System OS Loading
Go to Flowchart 2.13-No OS Loading Diskette Drive
Flowchart 2.10-No OS Loading, Hard Drive, Part
Loading
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart No OS Loading Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Flowchart 2.17-Nonfunctioning Device
Cmos
Flowchart 2.18-Nonfunctioning Keyboard
Flowchart 2.19-Nonfunctioning Pointing Device
Pointing device Not operating Properly Connect computer
Flowchart 2.20-No Network/Modem Connection
Illustrated Parts Catalog
Serial Number Location
Computer Major Components
Keyboards
Spare Parts Computer Major Components
Item Description Number
Computer Major Components
Keyboards
TouchPads
Computer Major Components
Fan assembly
Spare Part
Description Number
Fingerprint reader board with cable not illustrated
Computer Major Components
Item Description Number Mini Card modules
Computer Major Components
407575-002
Computer Major Components
Serial connector module and cable
Memory modules, 1-DIMM
Modem module
System board frame
Computer Major Components
Spare Parts Computer Major Components
Plastics Kit
Plastics Kit Spare Part Number Information
Item Description Number Plastics Kit 417527-001 Includes
Mass Storage Devices
Mass Storage Devices Spare Part Number Information
Optical drives include bezel
Miscellaneous Not Illustrated
Miscellaneous Not Illustrated Spare Part Information
Description Number Power cords
Appendix A, Screw Listing, for more information on
Spare Part Number Description
Sequential Part Number Listing
Sequential Part Number Listing
Venezuela
United
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Removal and Replacement Preliminaries
Tools Required
Service Considerations
Plastic Parts
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Workstation Precautions
Use the following grounding precautions at workstations
Grounding Equipment and Methods
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Relative Humidity Event 10% 40% 55%
Material Use Voltage Protection Level
Removal and Replacement Procedures
Serial Number
# of Screws Removed
Disassembly Sequence Chart
Disassembly Sequence Chart
Top Cover
Preparing the Computer for Disassembly
Battery Spare Part Number Information
Hard Drive
Hard Drive Spare Part Number Information
Removing the Hard Drive Cover
Removing the Hard Drive
Removing the Hard Drive Frame
Computer Feet
Optical Drive
Optical Drive Spare Part Number Information
Removing the Optical Drive Bracket
External Memory Module
Memory Module Spare Part Number Information
Removing the Memory Module Compartment Cover
Removing the External Memory Module
Bluetooth Module
Bluetooth Module Spare Part Number Information
Reverse the above procedure to install a Bluetooth module
Keyboard
Keyboard Spare Part Number Information
Keyboard Spare Part Number Information
Removing the Keyboard Screws
Releasing the Keyboard
Disconnecting the Keyboard and Pointing Stick Cables
Fan Assembly
Fan Assembly Spare Part Number Information
Removing the Fan Assembly
Replacing the Thermal Paste
Removing the Thermal Plate
Replacing the Thermal Paste
Heat Sink
Heat Sink Spare Part Number Information
Removing the Heat Sink
Reverse the above procedure to install the heat sink
Processor
Processor Spare Part Number Information
Reverse the above procedure to install the processor
Internal Memory Module
Removing the Internal Memory Module
RTC Battery
TouchPad
TouchPad Spare Part Number Information
Releasing the TouchPad
Reverse the above procedure to install the TouchPad
Mini Card Module
Mini Card Module Spare Part Number Information
Mini Card Module Spare Part Number Information
Reverse the above procedure to install a Mini Card module
Switch Cover
Switch Cover Spare Part Number Information
Releasing the Switch Cover
Reverse the above procedure to install the switch cover
Display Assembly
Display Assembly Spare Part Number Information
Disconnecting the Wireless Antenna and Display Cables
Removing the Display Assembly Screws
Reverse the above procedure to install the display assembly
Top Cover
Top Cover Spare Part Number Information
Removing the Top Cover Screws, Part
Removing the Top Cover Screws, Part
Reverse the above procedure to install the top cover
Modem Module
Modem Module Spare Part Number Information
Reverse the above procedure to install the modem module
System Board
System Board Spare Part Number Information
TouchPad Section
Disconnecting the System Board Cables
Removing the System Board Screws and Screw Locks
Releasing the System Board, Part
Releasing the System Board, Part
Reverse the above procedure to install the system board
System Board Frame
System Board Frame Spare Part Number Information
Remove the System Board Frame
Removing the Modem Cable
Serial Connector Module
Serial Connector Module Spare Part Number Information
Removing the Serial Connector Module and Cable
24 USB/Audio Board
USB/Audio Board Spare Part Number Information
Reverse the above procedure to install the USB/audio board
Dimensions Metric
Weight
Input Power
Temperature
Relative humidity noncondensing
Maximum altitude unpressurized
Shock
Random Vibration
Inch, WUXGA+WVA
Inch, WSXGA+WVA
Inch, WXGA+WVA
Hard Drives
DVD±RW and CD-RW Double-Layer Combo Drive
Applicable disc Read Write
Center hole diameter
Disc diameter
Access time
Disc thickness
Track pitch
Audio output level
DVD/CD-RW Combo Drive
Random 110 ms 130 ms Full stroke 210 ms 225 ms
Cache buffer
DVD-ROM Drive
Applicable disc
System DMA
Hardware DMA System Function
System Interrupts
Hardware IRQ System Function
IRQ12
System I/O Addresses
Address hex
16F Unused
VGA
System Memory Map
Size Memory Address System Function
Screw Listing
Head
Color Qty Length Thread Width Black Where used
Table A-1 Phillips PM3.0×3.0 Screw
Table A-2 Phillips PM2.0×5.0 Captive Screw
Head Color Qty. Length Thread Width
Color Qty Length Thread Width Silver 13.0 mm Where used
Table A-3 Phillips PM2.5×13.0 Captive Spring-Loaded Screw
Table A-4 Torx8 T8M2.5×4.0 Screw
Torx8 T8M2.5×4.0 Screw Locations
Table A-4 Torx8 T8M2.5×4.0 Screw
Table A-4 Torx8 T8M2.5×4.0 Screw
Color Qty Length Thread Width Silver Where used
Table A-5 Phillips PM2.0×3.0 Screw
Phillips PM2.0×3.0 Captive Screw Locations
Table A-6 Phillips PM1.5×3.0 Screw
Color Qty Length Thread Width Black 10.0 mm Where used
Table A-7 Torx8 T8M2.5×10.0 Screw
Table A-7 Torx8 T8M2.5×10.0 Screw
Table A-7 Torx8 T8M2.5×10.0 Screw
Table A-8 Phillips PM2.5×7.0 Captive Screw
Table A-9 Phillips PM2.0×8.0 Captive Screw
Table A-10 Phillips PM2.0×4.0 Screw
Table A-11 Phillips PM2.0×2.0 Screw
Table A-11 Phillips PM2.0×2.0 Screw
Table A-12 Phillips PM2.5×4.0 Screw
Color Qty Length Thread Width Silver 12.0 mm Where used
Table A-13 Hex HM5.0×12.0 Screw Lock
Table A-14 Torx8 T8M2.5×6.0 Screw
Software Backup Recovery
Backup
Backing Up the System
Backing Up Specific Files or Folders
Backing Up the Entire Hard Drive
Backing Up Modifications Made to the System
Recovery
Scheduling Backups
Creating Recovery Discs Highly Recommended
Performing a Recovery
Performing a Recovery from the Recovery Discs
Performing a Recovery from the Hard Drive
Initiating a Recovery in Windows
Display Component Recycling
Display Component Recycling
Removing the Display Bezel Screw Covers and Screws
Removing the Display Bezel
Removing the Display Inverter
Removing the Display Panel Assembly
Removing the Display Panel Frame s
Removing the Display Frame
Removing the Backlight Cover
Releasing the Backlight Cables
Removing the Backlight Frame
Slide the backlight out of the backlight frame
Releasing the LCD Panel
Remove the LCD panel
Pin Signal
Table D-1 Audio-Out Headphone
Table D-2 Audio-In Microphone
Table D-3 Universal Serial Bus
Table D-4 Video-Out
TV-CD
Table D-5 External Monitor
Table D-6 RJ-11 Modem
Table D-7 RJ-45 Network
Power Cord Set Requirements
Conductor Power Cord Set
General Requirements
Country/Region Accredited Agency Applicable Note Number
Conductor Power Cord Set Requirements
Country-Specific Requirements
Kema
Index
Index
Index-3
Index-4
Troubleshooting 2-14,2-23num lock key
Index-6
Index-7
