Maintenance and Service Guide
Page
Contents
Illustrated Parts Catalog
Removal and Replacement Procedures
Contents
Product Description
Features
Product Description
Resetting the Computer
Power Management
External Components
Front Components
Front Components
Right-Side Components
Right-Side Components
Left-Side Components
Left-Side Components
Rear Panel Components
Rear Panel Components
Standard Keyboard Components
Standard Keyboard Components
Fn key
Top Components
Top Components
Pointing Device Components
Pointing Device Components
Bottom Components
Bottom Components
Design Overview
Troubleshooting
Computer Setup
Troubleshooting
Computer Setup Defaults
File Menu
Select To Do This
Security Menu
Diagnostics Menu
System Configuration Menu
Setup even when a Microsoft Windows
System Configuration Menu
Troubleshooting Flowcharts
Troubleshooting Flowcharts Overview
Flowchart 2.1-Initial Troubleshooting
Flowchart No Power Part
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
Flowchart 2.4-No Power, Part
External
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart 2.7-No Video, Part
Flowchart No Video Part
Flowchart 2.8-Nonfunctioning Docking Device if applicable
Flowchart 2.9-No Operating System OS Loading
Go to Flowchart 2.13-No OS Loading Diskette Drive
Flowchart 2.10-No OS Loading, Hard Drive, Part
Loading
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart No OS Loading Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Flowchart 2.17-Nonfunctioning Device
Cmos
Flowchart 2.18-Nonfunctioning Keyboard
Flowchart 2.19-Nonfunctioning Pointing Device
Pointing device Not operating Properly Connect computer
Flowchart 2.20-No Network/Modem Connection
Illustrated Parts Catalog
Serial Number Location
Computer Major Components
Switch cover
Spare Parts Computer Major Components
Item Description Number
Computer Major Components
Fan assembly
Top cover
Fingerprint sensor board not illustrated
Computer Major Components
Plastics Kit
Spare Part
Description Number
Video board heat sinks include thermal pads
Computer Major Components
Speaker
PC Card/smart card assembly
RTC battery
System board
Computer Major Components
Item Description Number Mini Card modules
Computer Major Components
407576-002
Computer Major Components
Hard drives
Display Assembly Components
Display Assembly Components Spare Part Number Information
Plastics Kit
Plastics Kit Spare Part Number Information
Item Description Number Plastics Kit 409944-001 Includes
Cable Kit
Cable Kit Spare Part Number Information
Description Number Cable Kit
Mass Storage Devices
Mass Storage Devices Spare Part Number Information
Optical drives include bezel
Miscellaneous Not Illustrated
Miscellaneous Not Illustrated Spare Part Information
Description Number Power cords
Description Number USB 1.1 diskette drive
Appendix A, Screw Listing, for more information on
Sequential Part Number Listing
Sequential Part Number Listing
Spare Part Number Description
Venezuela
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
China includes pointing stick cable
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
409990-001 Cable Kit
Removal and Replacement Preliminaries
Tools Required
Service Considerations
Plastic Parts
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Workstation Precautions
Use the following grounding precautions at workstations
Grounding Equipment and Methods
Relative Humidity Event 10% 40% 55%
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Material Use Voltage Protection Level
Removal and Replacement Procedures
Serial Number
Disassembly Sequence Chart
Disassembly Sequence Chart
# of Screws Removed
Optical Drive
Preparing the Computer for Disassembly
Battery Pack Spare Part Number Information
Reverse the above procedure to install the battery pack
Hard Drive
Hard Drive Spare Part Number Information
Removing the Hard Drive Cover
Removing the Hard Drive
Removing the Hard Drive Frame
Computer Feet
Bluetooth Module
Bluetooth Module Spare Part Number Information
External Memory Module
Memory Module Spare Part Number Information
Reverse the above procedure to install a memory module
Mini Card Module
Mini Card Module Spare Part Number Information
Prepare the computer for disassembly Section
Reverse the above procedure to install a Mini Card module
RTC Battery
RTC Battery Spare Part Number Information
Optical Drive
Optical Drive Spare Part Number Information
Reverse the above procedure to install an optical drive
Keyboard
Keyboard Spare Part Number Information
Keyboard Spare Part Number Information
Removing the Keyboard Screws
Reverse the above procedure to install the keyboard
Internal Memory Module
Reverse the above procedure to install a memory module
TouchPad
TouchPad Spare Part Number Information
Removing the TouchPad Screw
Removing the TouchPad
Reverse the above procedure to install the TouchPad
Modem Module
Modem Module Spare Part Number Information
Reverse the above procedure to install the modem module
Switch Cover
Switch Cover Spare Part Number Information
Reverse the above procedure to install the switch cover
LED Board
LED Board Spare Part Number Information
Fan Assembly
Fan Assembly Spare Part Number Information
Processor Heat Sink
Processor Heat Sink Spare Part Number Information
Reverse the above procedure to install the heat sink
Processor
Processor Spare Part Number Information
Reverse the above procedure to install the processor
Video Board Heat Sink
Video Board Heat Sink Spare Part Number Information
Loosening the Video Board Heat Sink Screws
Removing the Video Board Heat Sink
Thermal Paste Locations
Video Board
Video Board Spare Part Number Information
Reverse the above procedure to install the video board
Display Assembly
Display Assembly Spare Part Number Information
Removing the Display Assembly Screws
Removal and Replacement Procedures
Removing the Display Assembly
Display Assembly Subcomponents Spare Part Number Information
Removing the Display Bezel Screw Covers
Removing the Display Bezel Screws
Removing the Display Bezel
Removing the Display Panel Screws, Part
Removing the Display Panel Screws, Part
Removing the Display Panel
Removing the Display Inverter and Ambient Light Sensor Board
Item Description Number Display Hinge Kit 409937-001
Removing the Display Latch Actuator
Removing the Display Latch Arm
Item Description Number Wireless Antenna Kit 409931-001
Removing the Microphone and Cable
Top Cover
Top Cover Spare Part Number Information
Removing the Top Cover Screws, Part
Reverse the above procedure to install the top cover
Speaker
Speaker Spare Part Number Information
Reverse the above procedure to install the speaker
System Board
System Board Spare Part Number Information
Speaker Section
Disconnecting the System Board Cables
Removing the System Board
Removing the Modem Connector and Cable
Removing the Network Connector and Cable
Reverse the above procedures to install the system board
26 USB/Audio Board
USB/Audio Board Spare Part Number Information
Removing the USB/Audio Board
Reverse the above procedure to install the USB/audio board
PC Card/Smart Card Assembly
PC Card/Smart Card Assembly Spare Part Number Information
Removing the PC Card/Smart Card Assembly Screws
Removing the PC Card/Smart Card Assembly
Input Power
Dimensions Metric
Weight
Temperature
Shock
Relative humidity noncondensing
Maximum altitude unpressurized
Random Vibration
Inch, WUXGA+WVA
Inch, WSXGA+WVA
Inch, WXGA+WVA
Hard Drives
Primary 8-cell, Li-Ion Battery Pack
Energy
Center hole diameter
DVD±RW and CD-RW Combo Drive
Applicable disc Read Write
Disc diameter
Track pitch
Access time
Disc thickness
Audio output level
DVD/CD-RW Combo Drive
Line-out, 0.7 Vrms
System DMA
Hardware DMA System Function
System Interrupts
Hardware IRQ System Function
IRQ12
System I/O Addresses
Address hex
16F Unused
VGA
System Memory Map
Size Memory Address System Function
Color Qty Length Thread Width Black Where used
Table A-1 Phillips PM3.0×3.0 Screw
Head
Color Qty Length Thread Width Black 17.0 mm Where used
Table A-2 Phillips PM2.5×17.0 Screw
Color Qty Length Thread Width Silver 13.0 mm Where used
Table A-3 Phillips PM2.5×13.0 Spring-Loaded Screw
Table A-4 Phillips PM2.5×4.0 Screw
Color Qty Length Thread Width Silver Where used
Table A-5 Phillips PM2.0×4.0 Screw
Table A-5 Phillips PM2.0×4.0 Screw
Table A-5 Phillips PM2.0×4.0 Screw
Table A-5 Phillips PM2.0×4.0 Screw
Table A-5 Phillips PM2.0×4.0 Screw
Table A-6 Torx8 T8M2.5×9.0 Screw
Table A-6 Torx8 T8M2.5×9.0 Screw
Table A-6 Torx8 T8M2.5×9.0 Screw
Table A-7 Torx8 T8M2.5×4.0 Screw
Table A-7 Torx8 T8M2.5×4.0 Screw
Table A-7 Torx8 T8M2.5×4.0 Screw
Table A-7 Torx8 T8M2.5×4.0 Screw
Table A-7 Torx8 T8M2.5×4.0 Screw
Table A-7 Torx8 T8M2.5×4.0 Screw
Color Qty Length Thread Width Black 19.0 mm Where used
Table A-8 Torx8 T8M2.5×19.0 Screw
Table A-9 Torx8 T8M2.5×7.0 Screw
Table A-9 Torx8 T8M2.5×7.0 Screw
Table A-9 Torx8 T8M2.5×7.0 Screw
Torx8 T8M2.5×7.0 Screw Location
Table A-10 Phillips PM2.5×7.0 Screw
Table A-10 Phillips PM2.5×7.0 Screw
Table A-10 Phillips PM2.5×7.0 Screw
Table A-11 Hex Socket HM5.0×9.0 Screw Locks
Table A-12 Phillips PM2.0×6.0 Screws
Software Backup Recovery
Backup
Backing Up the System
Backing Up Specific Files or Folders
Backing Up the Entire Hard Drive
Backing Up Modifications Made to the System
Recovery
Scheduling Backups
Creating Recovery Discs Highly Recommended
Performing a Recovery
Performing a Recovery from the Recovery Discs
Performing a Recovery from the Hard Drive
Initiating a Recovery in Windows
Display Component Recycling
Display Component Recycling
Removing the Display Bezel Screw Covers and Screws
Removing the Display Bezel
Removing the Display Inverter
Removing the Display Panel Assembly
Removing the Display Panel Frame Screws
Removing the Display Frame
Removing the Backlight Cover
Releasing the Backlight Cables
Removing the Backlight Frame
Slide the backlight out of the backlight frame
Releasing the LCD Panel
Remove the LCD panel
Pin Signal
Table D-1 Audio-Out Headphone
Table D-2 Audio-In Microphone
Table D-3 Universal Serial Bus
Table D-4 Video-Out
TV-CD
Table D-5 External Monitor
Table D-6 RJ-11 Modem
Table D-7 RJ-45 Network
Power Cord Set Requirements
Conductor Power Cord Set
General Requirements
Conductor Power Cord Set Requirements
Country-Specific Requirements
Country/Region Accredited Agency Applicable Note Number
KE a
Index
OS loading problems
Index-3
Index-4
Troubleshooting 2-18,2-27num lock key
Index-6
Index
Index-8
