HP nw9440, nx9420 Flowchart 2.20—NoNetwork/Modem Connection

Troubleshooting

Flowchart 2.20—No Network/Modem Connection

No network

or modem

connection.

	N
	Network	Replace jack
	or modem jack	or have jack
	active?	activated.
Y
	Y
	Digital	Connect
		to nondigital
	line?
		line.
N					Y
	N
	NIC/modem	Reload		OK?		Done
		drivers and
	configured
		reconfigure.
	in OS?
			N
Y
	Disconnect all			Replace the
	power from
				NIC/modem
	the computer
				(if applicable).
	and open.
					Y
	Reseat NIC/modem
	(if applicable).			OK?		Done

N

Replace

system

board.

2–30 Maintenance and Service Guide