Maintenance and Service Guide
Page
Contents
Illustrated Parts Catalog
Removal and Replacement Procedures
Contents
Product Description
Features
Product Description
Resetting the Computer
Power Management
Front Components
External Components
Front Components
Right-Side Components
Right-Side Components
Left-Side Components
Left-Side Components
Rear Panel Components
Rear Panel Components
Standard Keyboard Components
Fn key
Standard Keyboard Components
Top Components
Top Components
Pointing Device Components
Pointing Device Components
Bottom Components
Bottom Components
Design Overview
Computer Setup
Troubleshooting
Troubleshooting
Computer Setup Defaults
Select To Do This
File Menu
Security Menu
Diagnostics Menu
System Configuration Menu
Setup even when a Microsoft Windows
System Configuration Menu
Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart No Power Part
Flowchart 2.1-Initial Troubleshooting
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
External
Flowchart 2.4-No Power, Part
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart No Video Part
Flowchart 2.7-No Video, Part
Flowchart 2.8-Nonfunctioning Docking Device if applicable
Go to Flowchart 2.13-No OS Loading Diskette Drive
Flowchart 2.9-No Operating System OS Loading
Loading
Flowchart 2.10-No OS Loading, Hard Drive, Part
Flowchart No OS Loading Hard Drive, Part
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Cmos
Flowchart 2.17-Nonfunctioning Device
Flowchart 2.18-Nonfunctioning Keyboard
Pointing device Not operating Properly Connect computer
Flowchart 2.19-Nonfunctioning Pointing Device
Flowchart 2.20-No Network/Modem Connection
Serial Number Location
Illustrated Parts Catalog
Computer Major Components
Switch cover
Spare Parts Computer Major Components
Item Description Number
Computer Major Components
Fan assembly
Top cover
Fingerprint sensor board not illustrated
Computer Major Components
Description Number
Spare Part
Plastics Kit
Video board heat sinks include thermal pads
Computer Major Components
RTC battery
PC Card/smart card assembly
Speaker
System board
Computer Major Components
Item Description Number Mini Card modules
Computer Major Components
407576-002
Computer Major Components
Hard drives
Display Assembly Components
Display Assembly Components Spare Part Number Information
Plastics Kit
Plastics Kit Spare Part Number Information
Item Description Number Plastics Kit 409944-001 Includes
Cable Kit
Cable Kit Spare Part Number Information
Description Number Cable Kit
Mass Storage Devices
Mass Storage Devices Spare Part Number Information
Optical drives include bezel
Miscellaneous Not Illustrated Spare Part Information
Miscellaneous Not Illustrated
Description Number Power cords
Appendix A, Screw Listing, for more information on
Description Number USB 1.1 diskette drive
Sequential Part Number Listing
Sequential Part Number Listing
Spare Part Number Description
Venezuela
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
China includes pointing stick cable
Sequential Part Number Listing
Sequential Part Number Listing
Sequential Part Number Listing
409990-001 Cable Kit
Tools Required
Removal and Replacement Preliminaries
Plastic Parts
Service Considerations
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Use the following grounding precautions at workstations
Workstation Precautions
Grounding Equipment and Methods
Static-Shielding Materials
Typical Electrostatic Voltage Levels
Relative Humidity Event 10% 40% 55%
Material Use Voltage Protection Level
Serial Number
Removal and Replacement Procedures
Disassembly Sequence Chart
Disassembly Sequence Chart
# of Screws Removed
Optical Drive
Battery Pack Spare Part Number Information
Preparing the Computer for Disassembly
Reverse the above procedure to install the battery pack
Hard Drive Spare Part Number Information
Hard Drive
Removing the Hard Drive Cover
Removing the Hard Drive
Removing the Hard Drive Frame
Computer Feet
Bluetooth Module Spare Part Number Information
Bluetooth Module
Memory Module Spare Part Number Information
External Memory Module
Reverse the above procedure to install a memory module
Mini Card Module Spare Part Number Information
Mini Card Module
Prepare the computer for disassembly Section
Reverse the above procedure to install a Mini Card module
RTC Battery Spare Part Number Information
RTC Battery
Optical Drive Spare Part Number Information
Optical Drive
Reverse the above procedure to install an optical drive
Keyboard Spare Part Number Information
Keyboard
Keyboard Spare Part Number Information
Removing the Keyboard Screws
Reverse the above procedure to install the keyboard
Internal Memory Module
Reverse the above procedure to install a memory module
TouchPad Spare Part Number Information
TouchPad
Removing the TouchPad Screw
Removing the TouchPad
Reverse the above procedure to install the TouchPad
Modem Module Spare Part Number Information
Modem Module
Reverse the above procedure to install the modem module
Switch Cover Spare Part Number Information
Switch Cover
Reverse the above procedure to install the switch cover
LED Board Spare Part Number Information
LED Board
Fan Assembly Spare Part Number Information
Fan Assembly
Processor Heat Sink Spare Part Number Information
Processor Heat Sink
Reverse the above procedure to install the heat sink
Processor Spare Part Number Information
Processor
Reverse the above procedure to install the processor
Video Board Heat Sink Spare Part Number Information
Video Board Heat Sink
Loosening the Video Board Heat Sink Screws
Removing the Video Board Heat Sink
Thermal Paste Locations
Video Board Spare Part Number Information
Video Board
Reverse the above procedure to install the video board
Display Assembly Spare Part Number Information
Display Assembly
Removing the Display Assembly Screws
Removal and Replacement Procedures
Removing the Display Assembly
Display Assembly Subcomponents Spare Part Number Information
Removing the Display Bezel Screw Covers
Removing the Display Bezel Screws
Removing the Display Bezel
Removing the Display Panel Screws, Part
Removing the Display Panel Screws, Part
Removing the Display Panel
Removing the Display Inverter and Ambient Light Sensor Board
Item Description Number Display Hinge Kit 409937-001
Removing the Display Latch Actuator
Removing the Display Latch Arm
Item Description Number Wireless Antenna Kit 409931-001
Removing the Microphone and Cable
Top Cover Spare Part Number Information
Top Cover
Removing the Top Cover Screws, Part
Reverse the above procedure to install the top cover
Speaker Spare Part Number Information
Speaker
Reverse the above procedure to install the speaker
System Board Spare Part Number Information
System Board
Speaker Section
Disconnecting the System Board Cables
Removing the System Board
Removing the Modem Connector and Cable
Removing the Network Connector and Cable
Reverse the above procedures to install the system board
USB/Audio Board Spare Part Number Information
26 USB/Audio Board
Removing the USB/Audio Board
Reverse the above procedure to install the USB/audio board
PC Card/Smart Card Assembly Spare Part Number Information
PC Card/Smart Card Assembly
Removing the PC Card/Smart Card Assembly Screws
Removing the PC Card/Smart Card Assembly
Weight
Dimensions Metric
Input Power
Temperature
Maximum altitude unpressurized
Relative humidity noncondensing
Shock
Random Vibration
Inch, WUXGA+WVA
Inch, WSXGA+WVA
Inch, WXGA+WVA
Hard Drives
Energy
Primary 8-cell, Li-Ion Battery Pack
Applicable disc Read Write
DVD±RW and CD-RW Combo Drive
Center hole diameter
Disc diameter
Disc thickness
Access time
Track pitch
Audio output level
DVD/CD-RW Combo Drive
Line-out, 0.7 Vrms
Hardware DMA System Function
System DMA
Hardware IRQ System Function
System Interrupts
IRQ12
Address hex
System I/O Addresses
16F Unused
VGA
Size Memory Address System Function
System Memory Map
Color Qty Length Thread Width Black Where used
Table A-1 Phillips PM3.0×3.0 Screw
Head
Table A-2 Phillips PM2.5×17.0 Screw
Color Qty Length Thread Width Black 17.0 mm Where used
Table A-3 Phillips PM2.5×13.0 Spring-Loaded Screw
Color Qty Length Thread Width Silver 13.0 mm Where used
Table A-4 Phillips PM2.5×4.0 Screw
Table A-5 Phillips PM2.0×4.0 Screw
Color Qty Length Thread Width Silver Where used
Table A-5 Phillips PM2.0×4.0 Screw
Table A-5 Phillips PM2.0×4.0 Screw
Table A-5 Phillips PM2.0×4.0 Screw
Table A-5 Phillips PM2.0×4.0 Screw
Table A-6 Torx8 T8M2.5×9.0 Screw
Table A-6 Torx8 T8M2.5×9.0 Screw
Table A-6 Torx8 T8M2.5×9.0 Screw
Table A-7 Torx8 T8M2.5×4.0 Screw
Table A-7 Torx8 T8M2.5×4.0 Screw
Table A-7 Torx8 T8M2.5×4.0 Screw
Table A-7 Torx8 T8M2.5×4.0 Screw
Table A-7 Torx8 T8M2.5×4.0 Screw
Table A-7 Torx8 T8M2.5×4.0 Screw
Table A-8 Torx8 T8M2.5×19.0 Screw
Color Qty Length Thread Width Black 19.0 mm Where used
Table A-9 Torx8 T8M2.5×7.0 Screw
Table A-9 Torx8 T8M2.5×7.0 Screw
Table A-9 Torx8 T8M2.5×7.0 Screw
Torx8 T8M2.5×7.0 Screw Location
Table A-10 Phillips PM2.5×7.0 Screw
Table A-10 Phillips PM2.5×7.0 Screw
Table A-10 Phillips PM2.5×7.0 Screw
Table A-11 Hex Socket HM5.0×9.0 Screw Locks
Table A-12 Phillips PM2.0×6.0 Screws
Backup
Software Backup Recovery
Backing Up Specific Files or Folders
Backing Up the System
Backing Up the Entire Hard Drive
Backing Up Modifications Made to the System
Scheduling Backups
Recovery
Creating Recovery Discs Highly Recommended
Performing a Recovery from the Recovery Discs
Performing a Recovery
Initiating a Recovery in Windows
Performing a Recovery from the Hard Drive
Display Component Recycling
Display Component Recycling
Removing the Display Bezel Screw Covers and Screws
Removing the Display Bezel
Removing the Display Inverter
Removing the Display Panel Assembly
Removing the Display Panel Frame Screws
Removing the Display Frame
Removing the Backlight Cover
Releasing the Backlight Cables
Removing the Backlight Frame
Slide the backlight out of the backlight frame
Releasing the LCD Panel
Remove the LCD panel
Table D-1 Audio-Out Headphone
Pin Signal
Table D-3 Universal Serial Bus
Table D-2 Audio-In Microphone
TV-CD
Table D-4 Video-Out
Table D-5 External Monitor
Table D-6 RJ-11 Modem
Table D-7 RJ-45 Network
Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
Conductor Power Cord Set Requirements
Country-Specific Requirements
Country/Region Accredited Agency Applicable Note Number
KE a
Index
OS loading problems
Index-3
Index-4
Troubleshooting 2-18,2-27num lock key
Index-6
Index
Index-8