Troubleshooting

Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart

2.6—No Video,

Part 1.”

Remove

computer from docking device, if connected.

Adjust

 

Check brightness

display

 

of external

brightness.

 

monitor.

 

N

Y

 

Go to “A” in

 

Video OK?

“Flowchart

Video OK?

2.6—No Video,

 

 

Y

Part 1.”

 

 

N

Check that computer is properly

Try another

seated in docking device, for

external

bent pins on cable, and for

monitor.

monitor connection.

 

 

Y

Y

 

 

Internal

Video OK?

Done

and external

 

 

video OK?

N

 

N

 

 

Go to

Adjust external

 

“Flowchart

monitor display.

 

2.8—Nonfunctioning

 

 

Docking Device (if

 

 

applicable).”

Done

Done

Maintenance and Service Guide

2–17

Page 45
Image 45
HP nw9440, nx9420 manual Flowchart 2.7-No Video, Part, Flowchart No Video Part