Troubleshooting

Flowchart 2.14—No OS Loading, Optical Drive

No OS

loading from CD-ROM or DVD-ROM drive.

YN

Disc

Bootable

disc in

in drive?

drive?

 

NY

Install

 

Try another

bootable disc.

 

bootable disc.

 

 

 

Install bootable

disc and

reboot

computer.

Y

Boots from

CD or DVD?

N

Reseat

drive.

Done

Y

Boots from

CD or DVD?

N

N

Booting

from another

device?

Y

Y

Booting

order

correct?

N

Correct boot order using the Setup Utility.

Done

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Reset the computer.

 

 

Go to

Refer to

 

Section 1.2,

 

“Flowchart

“Resetting the

 

2.17—Nonfunctioning

Computer,” for

 

Device.”

instructions.

 

 

 

2–24

Maintenance and Service Guide

Page 52
Image 52
HP nx9420, nw9440 manual Flowchart 2.14-No OS Loading, Optical Drive