Product Description

1.2 Resetting the Computer

If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1.Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information).

2.Remove the real-time clock (RTC) battery (refer to Section 5.9, “RTC Battery,” for more information on removing and replacing the RTC battery).

3.Wait approximately 5 minutes.

4.Replace the RTC battery and reassemble the computer.

5.Connect AC power to the computer. Do not reinsert any battery packs at this time.

6.Turn on the computer.

All passwords and all CMOS settings have been cleared.

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Maintenance and Service Guide

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HP nx9420, nw9440 manual Resetting the Computer