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HP PB 10 4 Troubleshooting 10/100Base-TX/9000

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4 Troubleshooting 10/100Base-TX/9000

This chapter provides guidelines for troubleshooting 10/100Base-TX. It contains the following sections:

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Contents

Using HP-PB 10/100Base-TX/9000 Warranty Restricted Rights Legend Copyright Notices Trademark Notices Page Contents 1. Installing and Conﬁguring 10/100Base-TX/9000 2. Conﬁguring Network Connectivity Using SAM 3. 100Base-TXResources 4. Troubleshooting 10/100Base-TX/9000 A. 10/100Base-TXInterface Card Statistics B. Hardware Reference Information C. Hardware Regulatory Statements Page Installing and Conﬁguring 10/100Base-TX/9000 Introduction Introduction Announcements Required and Optional Patches Required and Optional Patches Compatibility and Installation Requirements Compatibility and Installation Requirements Manual Speed and Duplex Mode Conﬁguration ppa nmid mode auto_on lanadmin -X10fd hpBasetconf HP_BaseT_INTERFACE_NAME[n]=NameUnit HP_BaseT_SPEED[n]= [10HD 10FD 100HD 100FD auto_on] lanscan HP_BaseT_INTERFACE_NAME[0]=lan3 Autonegotiation and Autosensing NOTE Known Problems and Workarounds The duplex mode of the card will be set to half-duplex in this case What Manuals are Available What Manuals are Available Software Availability in Native Languages Overview of Installation Steps Overview of Installation Steps Step 1: Check the 10/100Base-TXInstallation Prerequisites Step 1: Check the 10/100Base-TXInstallation Prerequisites Table 10/100Base-TX/9000Card Summary Category 10/100Base-TX Step 2: Loading 10/100Base-TXSoftware Step 2: Loading 10/100Base-TXSoftware Yes Page Step 3: Access the System Card Bay Step 3: Access the System Card Bay Step 4: Install the 10/100Base-TXCard Step 4: Install the 10/100Base-TXCard Step 5: Attach the System to the Network Step 5: Attach the System to the Network Page Page Step 6: Conﬁgure the 10/100Base-TXLink Step 6: Conﬁgure the 10/100Base-TXLink Page Enabled Exit Step 7: Verifying the Installation Step 7: Verifying the Installation Page What Happens During Card Initialization Sequence What Happens During Card Initialization Sequence Conﬁguring Network Connectivity Using SAM Page Step 1: Conﬁguring Network Connectivity Step 1: Conﬁguring Network Connectivity Exit SAM Step 2: Deleting a Default Gateway Step 2: Deleting a Default Gateway Page 100Base-TXResources HP-UXManual Reference Pages HP-UXManual Reference Pages Page Error Messages Error Messages Logging Messages Logging Messages Page Manual Installation and Conﬁguration Manual Installation and Conﬁguration Contacting Your HP Representative Contacting Your HP Representative Page Page 4 Troubleshooting 10/100Base-TX/9000 Page Troubleshooting Overview Troubleshooting Overview Troubleshooting Information Symptom Corrective Action Page X = LED ON, and O = Flashing HP-PB 10/100Base-TXLED Matrix Power Link Diagnostic Flowcharts Transport Level Loopback Test: Bridge/Gateway Loopback Test: Flowchart 1: Network Level Loopback Test Flowchart 1 Procedures Execute: ping to remote host.Using ping(1M), send ping successful Cntrl C Network unreachable Flowchart 2: 10/100Base-TXConnections/LED Test Page Flowchart 2a: 10/100Base-TXConnections/LED Test Page Flowchart 3: Conﬁguration Test Flowchart 3 Procedures Execute: lanscan Is your interface displayed? lanscan shows Run ioscan Is driver in kernel Page Flowchart 4: Conﬁguration Test Flowchart 4 Procedures Flowchart 4A: Conﬁguration Test Flowchart 4A Procedures Flowchart 5: Conﬁguration Test Flowchart 5 Procedures Page Flowchart 6: Network Level Loopback Test Flowchart Procedures Flowchart 7: Link Level Loopback Test Flowchart 7 Procedures Page Flowchart 8: Transport Level Loopback Test (using ARPA) Flowchart 8: Procedures Flowchart 9: Bridge/Gateway Loopback Test Flowchart 9 Procedures Page 10/100Base-TXInterface Card Statistics Page RFC 1213 MIB RFC 1213 MIB Field Description Network Management ID Description Type (value) Administration Status Operation Status Last Change Inbound Octets Inbound Unicast Packets Inbound Discards Inbound Errors Inbound Unknown Protocols Outbound Octets Outbound Unicast Packets Outbound Errors Outbound Queue Length RFC 1284 Ethernet-LikeInterface Statistics RFC 1284 Ethernet-LikeInterface Statistics Index Alignment Errors FCS Errors Single Collision Frames Internal MAC Transmit Errors Carrier Sense Errors Frames Too Long Internal MAC Receive Errors Create a Record or Map of Your Internetwork Create a Record or Map of Your Internetwork Page B Hardware Reference Information Basic Troubleshooting Tips Basic Troubleshooting Tips Figure B-1 LED Display for 10 or 100 Mbit/s Normal Operation = LED ON = LED OFF Figure B-2 LED Display Indicating Fault Conditions for 10 or 100 Mbit/s Card Test LED=ON 100-Mbit/sIndicator = ON Meaning of LEDs Meaning of LEDs If this LED is ON It means this HP-PB 10/100Base-TXCard Twisted-PairConnector Connector Pin Usage for 10-Mbit/s Twisted-PairConnector Connector Pin Usage for 100-Mbit/s Twisted-Pair Connector Table B-2IEEE 802.3 Type 10Base-TStandard TX End Node Cable Lengths: HP-PB 10/100Base-TXCard HP-PB 10/100Base-TXCard Physical Electrical Environmental Cable Interfaces Electromagnetic Exchange Assembly Reshipment Guidelines Page C Hardware Regulatory Statements Page FCC Statement (For U.S.A.) Canada Figure C-1 VCCI (Japan) VCCI (Japan) VCCI Regulatory Statemen EMI Statement (European Community) Glossary

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