Troubleshooting
Troubleshooting Overview
Table | Troubleshooting Information |
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| Symptom | Corrective Action |
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| The card LEDs are okay, but you | If the card LEDs appear to be okay: |
| can’t communicate with other | 1) Verify that the cable being used |
| systems. | |
| complies with the IEEE | |
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| standard. |
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| 2) Ping the broadcast address for the |
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| card, and check to see if the activity |
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| light on the hub blinks. Other active |
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| hosts must be connected to the hub or |
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| else the activity light will not blink. |
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| 3) If the activity light on the hub does |
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| not blink, and there are other active |
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| hosts connected to the hub, open |
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| another window and enter: netstat |
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| Try the broadcast ping again. The |
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| transmitted packets counter should start |
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| to increment. If the counter does not |
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| increment, then there is an IP |
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| configuration problem. |
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| 4) If the counter does increment, but the |
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| activity light on the hub does not blink, |
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| check the card’s activity light. If it is |
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| blinking, the problem is likely with the |
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| hub or connection to the hub. If the |
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| activity light on the adapter is not |
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| blinking, then there may be a problem |
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| with the driver or the card. Contact HP. |
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| Link LED off. | Check |
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| and cable. |
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54 | Chapter 4 |