| Troubleshooting |
| Diagnostic Flowcharts |
Flowchart 2 Procedures | |
A. | Check Test LED. Check the on/off pattern of the three |
| LEDs on the hardware card and make a note of it. |
| Refer to the LED matrix at the beginning of this |
| chapter for interpretation of the LED patterns. |
B. | Test LED=ON? If Test LED is ON, type the dmesg |
| command and look for an error message. Go to step C. |
| If Test LED is OFF, go to step D. |
C. | Check card installation. Reset card according to |
| Steps D through G in Flowchart 4. If problem |
| persists, Call HP. Go back to flowchart 1. |
D. | Check Power outlet. Ensure the power cord is |
| plugged in to a live outlet. |
E. | Test LED = OFF? At the |
| dmesg command, and look for an error message. |
| Does the dmesg output show an error message |
| from btlan1? If not, go to step G. |
F. | Check card installation. If dmesg reported an |
| error message from btlan1, reset card according |
| to Steps D through G in Flowchart 4. If problem |
| persists, call HP. Go back to flowchart 1. |
G. | Check status of 10, 100, Link, and Activity LEDs. |
H.Link LED = OFF? If it is off, proceed to step I. If Link LED = ON, proceed to flowchart 2a.
I. | If Link LED = OFF, check connection to hub or switch. |
| Ensure hub or switch is |
| Reset card according to Steps D through G in |
| Flowchart 4. Go back to flowchart 1. |
Chapter 4 | 61 |