Troubleshooting 10/100Base-TX/9000

 

Diagnostic Flowcharts

Flowchart 2 Procedures

A.

Check Test LED. Check the on/off pattern of the three

 

LEDs on the hardware card and make a note of it.

 

Refer to the LED matrix at the beginning of this

 

chapter for interpretation of the LED patterns.

B.

Test LED=ON? If Test LED is ON, type the dmesg

 

command and look for an error message. Go to step C.

 

If Test LED is OFF, go to step D.

C.

Check card installation. Reset card according to

 

Steps D through G in Flowchart 4. If problem

 

persists, Call HP. Go back to flowchart 1.

D.

Check Power outlet. Ensure the power cord is

 

plugged in to a live outlet.

E.

Test LED = OFF? At the HP-UX prompt, type the

 

dmesg command, and look for an error message.

 

Does the dmesg output show an error message

 

from btlan1? If not, go to step G.

F.

Check card installation. If dmesg reported an

 

error message from btlan1, reset card according

 

to Steps D through G in Flowchart 4. If problem

 

persists, call HP. Go back to flowchart 1.

G.

Check status of 10, 100, Link, and Activity LEDs.

H.Link LED = OFF? If it is off, proceed to step I. If Link LED = ON, proceed to flowchart 2a.

I.

If Link LED = OFF, check connection to hub or switch.

 

Ensure hub or switch is 10Base-T or 100Base-TX.

 

Reset card according to Steps D through G in

 

Flowchart 4. Go back to flowchart 1.

Chapter 4

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