Troubleshooting 10/100Base-TX/9000

Diagnostic Flowcharts

Flowchart 1: Network Level Loopback Test

Figure 4-1

1

A

Execute: ping to remote host

B

ping

yes

 

 

 

Stop

 

 

successful

 

 

 

?

 

 

 

 

no

 

 

 

C

Network

yes

3

 

 

unreachable

 

 

 

?

 

 

 

 

no

 

 

 

D

Command

yes

2,3,4,5

 

 

 

 

 

hangs

 

6 & 7

 

 

?

 

 

 

 

no

 

 

 

E

 

yes

F

 

Unknown

 

 

 

Correct BIND, YP or

 

 

host

 

/etc/hosts configuration

1

 

?

 

 

 

 

no

 

 

 

G

 

 

H

 

No route

yes

Add route

 

 

to host

 

table entry

 

 

?

 

 

 

 

no

 

 

 

 

Call HP

 

 

 

58

Chapter 4