Troubleshooting
Diagnostic Flowcharts
Flowchart 2a Procedures
I.Either 10 Mbit or 100 Mbit LED = ON? If yes, go to step K.
J.If either 10 Mbit or 100 Mbit LED = OFF, check connection to hub or switch. Reset card according to Steps D through G in Flowchart 4.Go back to flowchart 1.
K.Does Link speed match what you expect? If it does, proceed to step M
L.If Link speed does not match what you expect, set attached hub or switch to the correct link speed. Reset card according to Steps D through G in Flowchart 4.Go back to flowchart 1.
M.Check duplex mode on switch port. Is the duplex mode set to the same duplex mode on both the card and the switch port? If it is, proceed to step O.
N.Set attached switch port to the same duplex mode on both the card and the switch. Reset card according to Steps D through G in Flowchart 4. Go back to flowchart 1.
O.Does Activity LED come on during test? If the Activity LED does not come on, Call HP. If it does come on, go to flowchart 3.
Chapter 4 | 63 |