Helpful hints

Models: E2A03UT E2A03UT#ABA Promo 800 G1 E1Z82UTABA E1Z80UT E1Z80UT#ABA Promo 800 G1 E1Z80UTABA

●If you recently installed new software, uninstall the software and see if the computer functions properly.

●Boot the computer to the Safe Mode to see if it will boot without all of the drivers loaded. When booting the operating system, use “Last Known Configuration.”

●Refer to the comprehensive online technical support at http://www.hp.com/support.

●Refer to Helpful hints on page 124 in this guide.

To assist you in resolving problems online, HP Instant Support Professional Edition provides you with self-solve diagnostics. If you need to contact HP support, use HP Instant Support Professional Edition's online chat feature. Access HP Instant Support Professional Edition at: http://www.hp.com/go/ispe.

Access the Business Support Center (BSC) at http://www.hp.com/go/bizsupport for the latest online support information, software and drivers, proactive notification, and worldwide community of peers and HP experts.

If it becomes necessary to call for technical assistance, be prepared to do the following to ensure that your service call is handled properly:

●Be in front of your computer when you call.

●Write down the computer serial number, product ID number, and monitor serial number before calling.

●Spend time troubleshooting the problem with the service technician.

●Remove any hardware that was recently added to your system.

●Remove any software that was recently installed.

●Restore the system from the Recovery Disc Set that you created or restore the system to its original factory condition in System Software Requirement Disks (SSRD).

CAUTION: Restoring the system will erase all data on the hard drive. Be sure to back up all data files before running the restore process.

NOTE: For sales information and warranty upgrades (Care Packs), call your local authorized service provider or dealer.

If you encounter problems with the computer, monitor, or software, see the following list of general suggestions before taking further action:

●Check that the computer and monitor are plugged into a working electrical outlet.

●Check that the voltage select switch (some models) is set to the appropriate voltage for your region (115V or 230V).

●Check that the computer is turned on and the white power light is on.

●Check that the monitor is turned on and the green monitor light is on.

124	Chapter 8 Troubleshooting without diagnostics

E2A03UT E2A03UT#ABA, Promo 800 G1 E1Z82UTABA, E1Z80UT E1Z80UT#ABA, Promo 800 G1 E1Z80UTABA specifications

The HP ProBook 800 G1 series, including models E1Z80UTABA, E1Z80UT, E1Z80UT#ABA, E1Z82UTABA, E2A03UT, and E2A03UT#ABA, is designed to meet the needs of professionals who require powerful and reliable mobile computing. This series is thoughtfully crafted to deliver high performance, robust security, and extensive connectivity options.

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The ProBook 800 G1 also emphasizes security, an essential aspect for businesses handling sensitive information. With features like HP Sure Start, which protects the BIOS, and optional fingerprint readers, users can ensure that their data remains secure from unauthorized access. Additionally, the series supports advanced encryption options, further bolstering data protection.

Featuring a durable design, the ProBook 800 G1 is built to withstand the rigors of daily use. The laptops adhere to military standards for durability, which means they can endure extreme conditions, including temperature fluctuations, vibrations, and drops. This reliability makes the ProBook an excellent choice for professionals who are often on the move.

In terms of display, the ProBook 800 G1 series offers high-definition screens that deliver sharp and vibrant visuals. The anti-glare technology ensures that users can work comfortably, even in bright environments. The LED-backlit displays contribute to energy efficiency while providing excellent image quality for presentations and media consumption.

Connectivity is another strong point of the ProBook 800 G1 series. With multiple USB ports, HDMI, and VGA outputs, users can easily connect to a variety of devices and peripherals. This versatility is complemented by options for wireless connectivity, including Bluetooth and Wi-Fi, allowing users to stay connected in any environment.

The battery life of the ProBook 800 G1 series is also noteworthy, offering extended usage that meets the demands of busy professionals. With energy-efficient components, these laptops ensure that users can work longer without needing to recharge.

In summary, the HP ProBook 800 G1 series with models E1Z80UTABA, E1Z80UT, E1Z80UT#ABA, E1Z82UTABA, E2A03UT, and E2A03UT#ABA promises a perfect blend of performance, security, durability, and connectivity, making them an ideal solution for professionals seeking reliable computing solutions. Whether for business travel or office use, these laptops provide everything needed for efficient productivity.