Disk transaction problem.

Cause

Solution

 

 

Either the directory structure is bad or there is a problem with

In Windows 7, click Start, expand Computer, and right-

a file.

click on a drive. Select Properties, and then select the

 

Tools tab. Under Error-checking click Check Now.

 

In Windows 8, on the Start screen type e, and then click File

 

Explorer from the list of applications. In the left column,

 

expand Computer, right-click on a drive, select Properties,

 

and then select the Tools tab. Under Error checking click

 

Check.

 

 

Drive not found (identified).

 

 

 

Cause

Solution

 

 

Cable could be loose.

Check cable connections.

 

 

The system may not have automatically recognized a newly

See reconfiguration directions in the Solving Hardware

installed device.

Installation Problems on page 147 section. If the system still

 

does not recognize the new device, check to see if the device

 

is listed within Computer Setup. If it is listed, the probable

 

cause is a driver problem. If it is not listed, the probable cause

 

is a hardware problem.

 

If this is a newly installed drive, run the Computer Setup utility

 

and try adding a POST delay under Advanced > Power-

 

On Options.

 

 

The device is attached to a SATA port that has been hidden in

Run the Computer Setup utility and ensure Device Available

Computer Setup.

is selected for the device's SATA port in Security > Device

 

Security.

 

 

Drive responds slowly immediately after power-up.

Run Computer Setup and increase the POST Delay in

 

Advanced > Power-On Options.

 

 

Nonsystem disk/NTLDR missing message.

 

 

 

Cause

Solution

 

 

The system is trying to start from the hard drive but the hard

1. Perform Drive Protection System (DPS) testing in system

drive may have been damaged.

ROM.

 

 

System files missing or not properly installed.

1. Insert bootable media and restart the computer.

 

2. Boot to the windows installation media and select the

 

recovery option. If only a restore kit is available, then

 

select the File Backup Program option, and then

 

restore the system.

 

3. Install system files for the appropriate operating system.

Hard drive boot has been disabled in Computer Setup.

Run the Computer Setup utility and enable the hard drive entry in the Storage > Boot Order list.

132

Chapter 8 Troubleshooting without diagnostics

Page 141 Page 143
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HP E2A03UT E2A03UT#ABA, Promo 800 G1 E1Z82UTABA, Promo 800 G1 E1Z80UTABA manual Troubleshooting without diagnostics
Page 141 Page 143

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