NOTE: The memory count will be affected by configurations with the Management Engine (ME) enabled. The ME uses 8MB of system memory in single channel mode or 16MB of memory in dual- channel mode to download, decompress, and execute the ME firmware for Out-of-Band (OOB), third- party data storage, and other management functions.

System will not boot or does not function properly after installing additional memory modules.

Cause

Solution

 

 

A memory module is not installed in the DIMM1 or XMM1

Ensure that a memory module is installed in the DIMM1 or

socket.

XMM1 socket on the system board. This socket must be

 

populated with a memory module.

 

 

Memory module is not the correct type or speed grade for the

Replace module with the correct industry-standard device for

system or the new memory module is not seated properly.

the computer. On some models, ECC and non-ECC memory

 

modules cannot be mixed.

 

 

Out of memory error.

 

 

 

Cause

Solution

You have run out of memory to run the application.

Check the application documentation to determine the memory requirements.

Memory count during POST is wrong.

Cause

Solution

 

 

The memory modules may not be installed correctly.

Check that the memory modules have been installed correctly

 

and that proper modules are used.

 

 

Integrated graphics may use system memory.

No action required.

 

 

Insufficient memory error during operation.

 

 

 

Cause

Solution

 

 

Too many Terminate and Stay Resident programs (TSRs) are

Delete any TSRs that you do not need.

installed.

 

 

 

You have run out of memory for the application.

Check the memory requirements for the application or add

 

more memory to the computer.

 

 

154

Chapter 8 Troubleshooting without diagnostics

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HP Promo 800 G1 E1Z82UTABA, E2A03UT E2A03UT#ABA Troubleshooting without diagnostics, Out of memory error Cause Solution
Page 163 Page 165

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