There is no sound or sound volume is too low.

Cause

Solution

 

 

The application is set to use a different audio device than

Some graphics cards support audio over the DisplayPort

speakers.

connection (if applicable), so multiple audio devices may be

 

listed in Device Manager. Make sure the correct device is

 

being used.

 

To access Device Manager in Windows 7, click Start, select

 

Control Panel, and then select Device Manager.

 

To access Device Manager in Windows 8, from the Start

 

screen, type c, select Control Panel from the list of

 

applications, and then select Device Manager.

 

 

Some applications can select which audio output device is

Make sure the application has selected the correct audio

used.

device.

 

 

The operating system controls may be set to use a different

Set the operating system to use the correct audio device.

audio device as the default output device than what is

 

expected.

 

 

 

Solving printer problems

If you encounter printer problems, see the documentation that came with the printer and to the common causes and solutions listed in the following table.

Printer will not print.

Cause

Solution

 

 

Printer is not turned on and online.

Turn the printer on and make sure it is online.

The correct printer drivers for the application are not installed. 1. Install the correct printer driver for the application.

 

2. Try printing using the MS-DOS command:

 

DIR C:\ > [printer port]

 

where [printer port] is the address of the printer being

 

used. If the printer works, reload the printer driver.

 

To run MS-DOS commands, press the Windows key + r, type

 

cmd in the Open box, and then click OK.

 

 

If you are on a network, you may not have made the

Make the proper network connections to the printer.

connection to the printer.

 

 

 

Printer may have failed.

Run printer self-test.

 

 

Solving printer problems 143

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HP Promo 800 G1 E1Z80UTABA, E2A03UT E2A03UT#ABA Solving printer problems, Control Panel , and then select Device Manager
Page 152 Page 154

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