Printer will not turn on.

Cause

Solution

The cables may not be connected properly.

Reconnect all cables and check the power cord and electrical outlet.

Printer prints garbled information.

Cause

Solution

 

 

The correct printer driver for the application is not installed.

Install the correct printer driver for the application.

 

 

The cables may not be connected properly.

Reconnect all cables.

 

 

Printer memory may be overloaded.

Reset the printer by turning it off for one minute, then turn it

 

back on.

 

 

Printer will not print.

 

 

 

Cause

Solution

 

 

The printer may be out of paper.

Check the paper tray and refill it if it is empty.

 

 

Solving keyboard and mouse problems

If you encounter keyboard or mouse problems, see the documentation that came with the equipment and to the common causes and solutions listed in the following table.

A wireless keyboard/mouse is not working correctly. Symptoms include lagging mouse movement, jumpy mouse/keyboard, or no function of mouse/keyboard and external drive.

Cause

Solution

If your computer is equipped with USB 3.0 ports, connected USB 3.0 devices can interfere with the wireless keyboard USB receiver.

Connect the wireless keyboard USB receiver to a USB 2.0 port that is separated from ports with USB 3.0 devices. If you still experience interference, you may have to place the connectors farther apart using an external USB hub.

Keyboard commands and typing are not recognized by the computer.

Cause

Solution

 

 

Keyboard connector is not properly connected.

Shut down the computer, reconnect the keyboard to the back

 

of the computer, and then restart the computer.

 

 

Program in use has stopped responding to commands.

Shut down your computer using the mouse and then restart the

 

computer.

 

 

144

Chapter 8 Troubleshooting without diagnostics

Page 153 Page 155
Page 154
Image 154
HP E2A03UT E2A03UT#ABA, Promo 800 G1 E1Z82UTABA Solving keyboard and mouse problems, Troubleshooting without diagnostics
Page 153 Page 155

E2A03UT E2A03UT#ABA, Promo 800 G1 E1Z82UTABA, E1Z80UT E1Z80UT#ABA, Promo 800 G1 E1Z80UTABA specifications

The HP ProBook 800 G1 series, including models E1Z80UTABA, E1Z80UT, E1Z80UT#ABA, E1Z82UTABA, E2A03UT, and E2A03UT#ABA, is designed to meet the needs of professionals who require powerful and reliable mobile computing. This series is thoughtfully crafted to deliver high performance, robust security, and extensive connectivity options.

One of the standout features of the ProBook 800 G1 series is its impressive performance capabilities. Equipped with the latest Intel processors, these laptops provide the necessary power for demanding applications. The multi-core processors are designed to handle multitasking with ease, ensuring that users can run various applications simultaneously without a noticeable drop in performance.

The ProBook 800 G1 also emphasizes security, an essential aspect for businesses handling sensitive information. With features like HP Sure Start, which protects the BIOS, and optional fingerprint readers, users can ensure that their data remains secure from unauthorized access. Additionally, the series supports advanced encryption options, further bolstering data protection.

Featuring a durable design, the ProBook 800 G1 is built to withstand the rigors of daily use. The laptops adhere to military standards for durability, which means they can endure extreme conditions, including temperature fluctuations, vibrations, and drops. This reliability makes the ProBook an excellent choice for professionals who are often on the move.

In terms of display, the ProBook 800 G1 series offers high-definition screens that deliver sharp and vibrant visuals. The anti-glare technology ensures that users can work comfortably, even in bright environments. The LED-backlit displays contribute to energy efficiency while providing excellent image quality for presentations and media consumption.

Connectivity is another strong point of the ProBook 800 G1 series. With multiple USB ports, HDMI, and VGA outputs, users can easily connect to a variety of devices and peripherals. This versatility is complemented by options for wireless connectivity, including Bluetooth and Wi-Fi, allowing users to stay connected in any environment.

The battery life of the ProBook 800 G1 series is also noteworthy, offering extended usage that meets the demands of busy professionals. With energy-efficient components, these laptops ensure that users can work longer without needing to recharge.

In summary, the HP ProBook 800 G1 series with models E1Z80UTABA, E1Z80UT, E1Z80UT#ABA, E1Z82UTABA, E2A03UT, and E2A03UT#ABA promises a perfect blend of performance, security, durability, and connectivity, making them an ideal solution for professionals seeking reliable computing solutions. Whether for business travel or office use, these laptops provide everything needed for efficient productivity.
Top Page Image Contents