troubleshooting

Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.

General

Temperature

Symptom

 

Possible causes

 

 

Solution

 

 

 

 

 

 

 

 

 

•

Power cord is not plugged in

•

Properly plug in the power cord.

 

 

properly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•

Temperature control is not set

•

Set the temperature lower.

 

 

correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Fridge/freezer

•

Refrigerator is located near a heat

•

Keep the refrigerator away from

does not operate.

 

source or direct sunlight.

 

direct sunlight or a heat source.

Fridge/freezer

 

 

 

 

 

 

 

•

Not enough clearance between

•

Make sure there are at least 5 cm

temperature is

warm.

 

refrigerator and sides/rear.

 

from the rear and sides.

 

 

 

 

 

 

 

 

 

•

Vacation mode is activated.

•

Deactivate vacation mode.

 

 

 

 

 

 

 

 

 

•

The refrigerator is overloaded.

•

Do not overload the refrigerator.

 

 

Food is blocking the refrigerator

 

Do not allow food to block

 

 

vents.

 

ventilation.

 

 

 

 

 

 

 

 

Fridge/freezer is

•

Temperature control is not set

•

Set the temperature higher.

over-cooling.

 

correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

•

To prevent condensation from

 

 

 

 

forming, the refrigerator has heat-

 

 

 

 

proof piping in the front corners.

 

 

 

 

If the ambient temperature rises,

 

 

 

 

this equipment may not work

 

 

 

 

effectively. This is not a system

 

•

Refrigerator has heat-proof piping

 

failure.

Interior wall is hot.

 

 

 

 

 

 

in the interior wall.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

32_ troubleshooting

DA68-02833Q-18.indb 32

2018. 2. 2.

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Page 31 Page 33
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Samsung RB31FEJNCSS/EF, RB37J5345SS/EF, RB37J5005SA/EF, RB37J5349SL/EF, RB29FERNDSA/EF manual Troubleshooting, Temperature
Page 31 Page 33

RB30J3000SA/EF, RB29FDRNDSA/EF, RB37J5349SL/EF, RB29FERNCSA/EG, RB29FSRNDWW/EF specifications

Samsung offers a diverse range of refrigerators, among which the models RB29FERNDSA/EF, RB29HSR2DWW/EF, RB29HSR2DSA/EF, RB31FERNDEF/EF, and RB31FWRNDSA/EF stand out for their innovative features and modern technologies. These appliances are designed to enhance the user experience while ensuring convenience and energy efficiency.

The RB29FERNDSA/EF model features a sleek, modern design with a capacity of 290 liters, providing ample storage for groceries and beverages. It is equipped with Samsung's No Frost technology, preventing ice build-up and ensuring that users don't have to defrost their refrigerator manually. Additionally, it includes multi-vent technology that helps maintain an even temperature throughout the fridge, ensuring food freshness.

Next, the RB29HSR2DWW/EF model comes with a stylish stainless steel finish and offers an efficient energy rating, helping to reduce energy consumption while maintaining optimal cooling performance. The Smart Eco system allows users to customize cooling settings based on usage patterns, optimizing energy use without sacrificing food preservation.

The RB29HSR2DSA/EF is another excellent model featuring a similar design and technology. It boasts Power Cool and Power Freeze functions for rapid cooling or freezing of items. The model also incorporates a digital inverter compressor, which adjusts its power based on cooling demand, leading to quieter operation and reduced energy bills.

Moving to the RB31FERNDEF/EF, this refrigerator offers a larger capacity and is ideal for families. Its Twin Cooling Plus technology maintains separate airflow between the fridge and freezer, preventing cross-contamination of odors. Users will appreciate the easy-to-clean shelves and spacious compartments, which allow for organized storage.

Lastly, the RB31FWRNDSA/EF model is notable for its energy efficiency and stylish glass doors. This model includes innovative cooling solutions that ensure even temperatures while providing smart storage options. This range of refrigerators combines cutting-edge technology, energy efficiency, and stylish design, making them suitable for modern kitchens.

In summary, Samsung's RB series refrigerators, including the RB29FERNDSA/EF, RB29HSR2DWW/EF, RB29HSR2DSA/EF, RB31FERNDEF/EF, and RB31FWRNDSA/EF, truly exemplify the brand's commitment to quality, innovation, and user convenience, offering consumers a wide array of options to suit their kitchen needs.
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