Chapter 8

My image is grainy.

●Add indirect lighting, use the flash (see Setting the flash on page 16), or wait for natural lighting conditions to improve.

●Use a lower ISO Speed setting (see ISO Speed under Using the Capture Menu on page 18).

●You may have zoomed in too far using digital zoom (see Digital zoom on page 15).

●If the camera is warm, the effect will diminish as the camera cools. For best image quality, avoid storing the camera in very hot locations.

●Use Image Advice (see Image Advice under Using the Playback Menu on page 26).Images are missing on my camera.

Remove the memory card and see if the images are stored in internal memory. If so, transfer the images to the memory card (see Move Images to Card under Using the Playback Menu on page 26).

The Power light is on but the Image Display is off, or the camera seems stuck and won’t operate.

●Press Live View/Playback to reactivate the Image Display.

●Reset the camera (see Resetting the camera on page 43 ).

The camera responds sluggishly when trying to review images.

See Storage on page 55 and Memory capacity on page 55 for tips about memory cards.

Video recording terminates abruptly. The video is saved successfully, but it is shorter than expected.

●Choose a lower resolution/compression combination for the video (see Video Quality under Using the Capture Menu on page 18).

●Replace your memory card with a faster card. Look for cards marked High Performance, Pro, Ultra, or High Speed.

Video recording terminates abruptly and the video will not play back.

Reformat the card (see Install and format an optional memory card on page 8).

The camera gets warm (or even hot) to the touch.

This is normal. However, if anything seems out of the ordinary, turn off the camera and allow it to cool. Then examine the camera and the battery for signs of possible damage.

For best image quality, turn off the camera when not using. Always store the camera in a cool place.

My camera stalls when establishing a connection to the computer.

●Ensure that the USB cable is properly connected to the camera and computer.

●Try connecting the USB cable to another USB port on the computer.

●Turn the camera off, then on again. If that does not fix the problem, reset the camera (see Resetting the camera on page 43).

●If the problem persists, contact HP Support (see Product support on page 48).

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