HP Insight Diagnostics

48

Keeping the system current

48

Drivers

48

Subscriber's choice

48

Embedded SATA RAID feature

49

Required hardware

49

Configuring the SATA RAID feature

50

USB diskette and CD-ROM drives

53

Installing an operating system

54

Troubleshooting

55

Pre-diagnostic steps

55

Important safety information

55

Symptom information

57

Preparing the server for diagnosis

57

Common problem resolution

58

Troubleshooting flowcharts

61

Start diagnosis flowchart

61

General diagnosis flowchart

62

Power-on problems flowchart

64

POST problems flowchart

66

OS boot problems flowchart

68

Server fault indications flowchart

69

Hardware problems

71

Power problems

72

General hardware problems

73

Internal system problems

75

System open circuits and short circuits

83

External device problems

83

Audio problems

84

Printer problems

85

Mouse and keyboard problems

85

Modem problems

85

Network controller problems

87

Software problems

89

Operating system problems

89

Operating system updates

90

Restoring to a backed-up version

90

When to reconfigure or reload software

90

Linux operating systems

91

Application software problems

91

Firmware maintenance

91

Types of ROM

92

ROMPaq utility diskette or USB drive key

92

ROMPaq Disaster Recovery

93

Current firmware versions

93

Updating firmware

94

Drivers

94

Battery replacement

95

Regulatory compliance notices

96

Regulatory compliance identification numbers

96

Federal Communications Commission notice

96

Contents

4

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HP Security Camera ML100 manual Troubleshooting