The management server lets you send status reports about Discovery Data Collection/Get Details to users. The status reports that are sent to users can also be found in the GAEDSummary.log file in the [Install_DIR]\logs directory on the management server.

To configure the management server to send status reports on Discovery Data Collection/Get Details to your e-mail account:

1.Enable e-mail notification for the management server. Refer to the User Guide for more information.

2.Add or edit the e-mail address for the Admin account.

The status reports for Discovery Data Collection/Get Details automatically go the e-mail account provided for the Admin user. To add or edit an e-mail address for the Admin account, log in as Admin and then follow the steps in ”Modifying Your User Profile” on page 134.

3.If you want additional users to receive the status reports for Discovery Data Collection/Get Details, do the following:

a.Click Options > Storage Essentials > Manage Product Health. Then, click Advanced in the Disk Space tree.

b.Click Show Default Properties at the bottom of the page.

c.Copy the gaedemail property. How you copy the text depends on your Web browser. If you are using Microsoft Explorer or Netscape Navigator, select the text and then right-click the selected text. Then, select Copy.

d.Return to the Advanced page (Options > Storage Essentials > Manage Product Health. Then, click Advanced in the Disk Space tree).

e.Paste the copied text into the Custom Properties field. How you paste the text depends on your Web browser. If you are using Microsoft Explorer or Netscape Navigator, right-click the field and select Paste.

f.Assign the e-mail accounts you want to receive the report to the gaedemail property. For example, if you want user1@appiq.com and user2@appiq.com to receive these status reports, modify the gaedemail property in the Custom Properties field as follows:

gaedemail=user1@appiq.com;user2@appiq.com

NOTE: Make sure the harsh (#) symbol is removed from the gaedmail property.

g.When you are done, click Save.

h.Restart the service for the management server for your changes to take effect.

Increasing the Time-out Period and Number of Retries for Switches in Progress

If you are having difficulty obtaining information from switches with SNMP connections during Discovery Data Collection/Get Details, you may need to increase the time-out period and the number of retries. By default, the management server gives a switches five seconds to respond to its requests for information during Discovery Data Collection/Get Details. If the switch does not respond the first time, the management server tries again. The management server says it cannot contact the switch if it does not receive a response from the switch a second time.

Storage Essentials 5.00.01 User Guide 611