HP Surestore Device Management Software manual Troubleshooting

Troubleshooting

8 TROUBLESHOOTING

Obtaining Support

If Installation is Not Successful

If You Cannot View FC Manager 3.0 from a Management Workstation

If FC Manager 3.0 Does Not Display Properly

If the Netscape Browser Appears to Lock

If You Get an Error Message in Online Help

If Device Status Does Not Refresh or Update

If a Browser-Related Message Displays in Status Bar

If Device-Specific Pages Do Not Appear

If You Cannot Modify FC Manager 3.0

If You Cannot Manage Device Ports or Set Hub Beacon Rate

If Device’s Status is ERROR

If Device Status is UNKNOWN

If Device Does Not Write to Device Log

If You Cannot Communicate with a Bridge

If Server Error or Internal Error Message Displays

If Port Status is Questionable

If Device’s Fan Status is BAD

If Device’s Power Supply Status is BAD

If FC Manager 3.0 Displays a Temperature Alarm

If Hub Cumulative Uptime is Questionable

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