HP Surestore Device Management Software Netscape FastTrack is not installed on the management

If You Cannot View FC Manager 3.0 from a Management Workstation

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Symptom		Cause/Solution
FC Manager does not open from		An incorrect URL is entered in the web browser. Verify that
the management workstation.		the URL assigned to FC Manager during installation is
		entered correctly. (If port 80 is used for FC Manager and the
		web server, do not include the port number in the URL.)
		Netscape FastTrack is not installed on the management
		server. Verify that Netscape FastTrak is installed on the
		management server.
The browser reports that a		The web server was not installed or configured correctly.
connection with the server could		Contact HP FastTrack technical support.
not be established.		Stop the servlets and then restart them by going to the
		/opt/hpstmgmt/sbin directory.
–	The browser displays	The user name or port number for FC Manager and the
	permission denied message.	web server are different. Determine which variable (user
–	FC Manager’s status bar	name or port number) is different, then change the variable in
		either the FC Manager 3.0 installation utility or web server
	displays “FCManager v3.0
		configuration so the variables are identical.
	HTTP Error code 1.”
The browser begins to display		Netscape Navigator does not have Java enabled.
background images of		Enable Java.
FC Manager but does not		Refer to the browser’s documentation or online help to enable
complete loading of the Login
		Java.
page.

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