HP Surestore Device Management Software manual If Device’s Status is Error

If Device’s Status is ERROR

Symptom	Cause/Solution
Device’s status is ERROR in the	FC Manager is reporting a fan failure for the device. Verify
device status table.	the device’s fan status on the Device Status (hub), Switch
	Status (switch) or Fan Status (bridge) page. If the fan status is
	BAD, see page 151.
	FC Manager is reporting a power supply failure for the
	device. Verify the device’s power status on the Device Status
	(hub) or Switch Status (switch) page. If the power status is
	BAD, see page 152.
	FC Manager is reporting a temperature alarm for the
	device. Verify the device’s temperature status on the Device
	Status (hub) or Switch Status (switch) page. If the temperature
	status is BAD, see page 153.
	The cable between the device’s ethernet port and
	management server is loose, broken, or missing. Verify
	that the cable is properly connected to the device and server. If
	necessary, replace the cable.
	Network congestion or slow device response caused a
	time-out between the management server and device.
	Increase the time-out and/or retry values in the FC Manager
	3.0 installation utility (see page 34).
	The device’s FC Manager IP address is incorrect.
	Verify that the IP address on the Devices page is the same as
	the IP address configured for the device. (See the manual that
	came with the device for more information on configuring the
	IP address.)
	The device’s FC Manager get community name is
	incorrect. Verify that the get community name on the Devices
	page is identical to the get community name configured for the
	device. This field is case sensitive. (See the manual that came
	with the device for more information on configuring the get
	community name.)
	A child hub is added to FC Manager as a parent hub. Either
	delete the hub from FC Manager or reconfigure the hub as a
	parent hub. (See the HP SureStore E Hub Models S10 and
	L10 Service and User Manual for more information on
	configuring a hub as a parent or child.)

Troubleshooting

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