If Device Status is UNKNOWN

Symptom

Cause/Solution

 

 

A device’s status is UNKNOWN in

The device is set up as an unmanaged device in

the device status table.

FC Manager. Change the Manage Device setting for the

For the hub, you cannot view

device.

1.

Click the Administration tab, then click the Devices

device detail pages.

For the switch, the fan, power

 

button.

2.

Select the device from the drop-down list.

supply, and temperature status are

UNKNOWN.

3.

Check the Manage Device box, then click the Save

 

 

button.

 

 

 

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