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HP V3745AU, V3523TU, V3930TU, V3931TU, V3929TU, V3928TU, V3925TU, V3923TU, V3922TU, V3921TU, V3926TU, V3700

Models: V3730AU V3718LA V3762TU V3781TU V3705AU V3621TU V3703TX V3661TU V3824TU V3812TU V3716AU V3712TU V3739AU V3750AU V3612TX V3601AU V3844TU V3856TU V3723AU V3713TU V3751XX V3637AU V3601XX V3654TU V3834TU V3815AU V3819TU

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HP V3745AU, V3523TU, V3930TU, V3931TU, V3929TU, V3928TU, V3925TU, V3923TU, V3922TU, V3921TU, V3926TU, V3920TU, V3919TU, V3916TU, V3914TU

Contents

Compaq Presario V3500 and V3700 Notebook PCs Maintenance and Service GuideCopyright 2007 Hewlett-Packard Development Company, L.P Safety warning notice iv Safety warning notice Illustrated parts catalog Table of contentsRemoval and replacement procedures 1 Product description 2 External component identificationSpecifications Setup UtilityScrew listing Backup and RecoveryIndex 9 Connector pin assignmentsPower cord set requirements Recyclingand V3700 Notebook PC 1 Product descriptionProduct Name Compaq PresarioChipset 2 Chapter 1 Product descriptionIntel Pentium Dual-Core processors AMD processorsMedia Accelerator Mobile Intel GraphicsUMA nVidia Hard drives 4 Chapter 1 Product descriptionPanel MemoryDiskette drive WirelessIntegrated wireless local options by way of wirelessPorts PowerExternal media cardOperating system PreinstalledServiceability SecurityTop components 2 External component identificationDisplay components Panel System and Maintenance Power Button and speakersOptions fn key Keys10 Chapter 2 External component identification esc keyBlinking The hard drive or optical drive is being accessed Lightssource, the light is turned off when all batteries in the plugged into an external power source, the light stays12 Chapter 2 External component identification TouchPadFront components 14 Chapter 2 External component identification Left-side componentscomponents Rear componentEnables airflow to cool internal Vent16 Chapter 2 External component identification Right-side componentsBottom components Serial number location 3 Illustrated parts catalogSpare part number Computer major components1 14.1-inch, WXGA, BrightView display assembly Item DescriptionKeyboards 20 Chapter 3 Illustrated parts catalogModem module cable Speaker assemblyExpressCard assembly TouchPad22 Chapter 3 Illustrated parts catalog Fan/heat sink mounting bracket not illustrated Power connector cableBatteries WLAN modules 24 Chapter 3 Illustrated parts catalogIvory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos Item Description 26 Chapter 3 Illustrated parts catalogSpare part number Optical drives include bezel Display assembly componentsDisplay bezels Display Hinge Kit Wireless Antenna KitDisplay switch module Antenna, microphone cable kit not illustratedRubber display kit not illustrated Display assembly components30 Chapter 3 Illustrated parts catalog Door/Cover Kit4 Bluetooth module cable Cable Kit1 Power button board cable 2 LED board cable 3 USB/power connector board cable includes num lock light32 Chapter 3 Illustrated parts catalog Mass storage devicesItem Description Mass storage devicesSpare part number AC adapters Miscellaneous partsOptical wired mouse Power cordsScrew Kit Sequential part number listing36 Chapter 3 Illustrated parts catalog Spare part Description number 38 Chapter 3 Illustrated parts catalog System board for use only with computer models with Intel processors that are not equipped with microphones 40 Chapter 3 Illustrated parts catalog System board for use only with full-featured computer models with AMD processors without a camera module 42 Chapter 3 Illustrated parts catalog Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, British Virgin Islands, French Guiana, Guadeloupe, Nether Antilles, Aruba, Bermuda, Syria, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, East Timor, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe 44 Chapter 3 Illustrated parts catalog Tools required 4 Removal and replacement proceduresPreliminary replacement requirements Service considerationsDrive handling Cables and connectorsElectrostatic discharge damage Grounding guidelinesWorkstation guidelines Packaging and transporting guidelinesMaterial Equipment guidelinesVoltage protection level Unknown user password Serial number Component replacement procedures52 Chapter 4 Removal and replacement procedures Computer feetFor use in computer models with Intel or AMD processors BatteryFor use in computer models with Intel processors Hard drive 6. Remove the hard drive from the hard drive bay Component replacement procedures56 Chapter 4 Removal and replacement procedures Reverse this procedure to reassemble and install the hard drive8. Lift the bracket 2 straight up to remove it from the hard drive 802.11b/g WLAN module for use in Thailand WLAN module802.11a/b/g/n WLAN modules 802.11a/b/g WLAN modulesBroadcom 802.11b/g WLAN modules 58 Chapter 4 Removal and replacement procedures802.11n WLAN modules Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines,. Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, East Timor, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe 60 Chapter 4 Removal and replacement procedures Reverse this procedure to install a WLAN moduleRTC battery Memory module Component replacement procedures Reverse this procedure to install a memory module5. Remove the module 2 by pulling it away from the slot at an angle Optical drive 4. Use the media tray frame to remove the optical drive Component replacement procedures7. Remove the optical drive bracket Keyboard 5. Lift the rear edge of the keyboard 1 until it rests at an angle Component replacement procedures3. Turn the computer display-side up, with the front toward you 4. Open the computer as far as possible68 Chapter 4 Removal and replacement procedures 9. Remove the keyboard Reverse this procedure to install the keyboardSwitch cover Reverse this procedure to install the switch cover 7. Remove the switch cover70 Chapter 4 Removal and replacement procedures b. Switch cover see Switch cover on page Display assemblya. Keyboard see Keyboard on page Page 3 Eight Phillips PM2.5×7.0 screws 8. Remove the display assemblyComponent replacement procedures 2 Two rubber screw covers on the display bezel bottom edge1 that secure the inverter to the display enclosure 74 Chapter 4 Removal and replacement procedures15. Remove the inverter and inverter bracket 17. Remove the inverter 2 from the bracket Component replacement procedures1 that secure each hinge to the display enclosure 76 Chapter 4 Removal and replacement procedures Camera module Before removing the camera module, follow these steps Component replacement procedures 9. Turn the camera module assembly upside down8. Disconnect the camera module cable 2 from the camera module Top cover a. Hard drive see Hard drive on page e. Switch cover see Switch cover on page7. Lift the front edge of the top cover and remove it Reverse this procedure to install the top cover82 Chapter 4 Removal and replacement procedures 2 from on the system boardd. Keyboard see Keyboard on page f. Display assembly see Display assembly on pageb. WLAN cover see WLAN module on page c. Optical drive see Optical drive on page84 Chapter 4 Removal and replacement procedures Reverse the above procedure to reassemble and install the TouchPad5. Remove the TouchPad board 2 from the TouchPad bracket a. Hard drive see Hard drive on page Wireless switch boarde. Switch cover see Switch cover on page f. Display assembly see Display assembly on pageReverse the above procedure to install the wireless switch board 3. Remove the wireless switch board86 Chapter 4 Removal and replacement procedures a. Hard drive see Hard drive on page Modem modulee. Switch cover see Switch cover on page f. Display assembly see Display assembly on pagec. Optical drive see Optical drive on page Audio boarda. Hard drive see Hard drive on page b. WLAN cover see WLAN module on paged. Keyboard see Keyboard on page Bluetooth modulee. Switch cover see Switch cover on page f. Display assembly see Display assembly on pagea. Hard drive see Hard drive on page h. Audio board see Audio board on page 88 Remove the Bluetooth moduleUSB board e. Switch cover see Switch cover on pagec. Optical drive see Optical drive on page e. Switch cover see Switch cover on pagef. Display assembly see Display assembly on page a. Hard drive see Hard drive on pagea. Hard drive see Hard drive on page Speaker assemblye. Switch cover see Switch cover on page f. Display assembly see Display assembly on pageComponent replacement procedures Reverse this procedure to install the speaker assemblyf. Display assembly see Display assembly on page Power connector cableh. Speaker assembly see Speaker assembly on page e. Switch cover see Switch cover on pageSystem board RTC battery see RTC battery on paged. Switch cover see Switch cover on page e. Display assembly see Display assembly on pagef. Top cover see Top cover on page Processor see Processor on page ExpressCard assemblyExpressCard assembly see ExpressCard assembly on page Fan/heat sink assembly see Fan/heat sink assembly on page98 Chapter 4 Removal and replacement procedures d. Switch cover see Switch cover on pageReverse this procedure to install the ExpressCard assembly 5. Remove the ExpressCard assembly from the system boardComponent replacement procedures h. Audio board see Audio board on page Fan/heat sink assemblyg. Wireless switch board see Wireless switch board on page i. Bluetooth module see Bluetooth module on page1. Disconnect the fan cable from the system board Remove the fan/heat assembly4. Remove the fan/heat sink assembly Component replacement procedures102 Chapter 4 Removal and replacement procedures Reverse this procedure to install the fan/heat sink assemblyIntel Celeron M processors ProcessorIntel Core Duo processors Intel Pentium Dual-Core processorsg. Wireless switch board see Wireless switch board on page l. Fan/heat sink assembly see Fan/heat sink assembly on paged. Switch cover see Switch cover on page e. Display assembly see Display assembly on pageComponent replacement procedures Reverse this procedure to install the processor2. Lift the processor 2 straight up and remove it Starting the Setup Utility 5 Setup UtilityChanging the language of the Setup Utility Displaying system information Navigating and selecting in the Setup UtilityRestoring default settings in the Setup Utility 2. Select Exit Load Setup Defaults, and then press enterMain menu Using advanced Setup Utility featuresClosing the Setup Utility Setup Utility menusthe Primary Hard Disk Self Test System Configuration menuDiagnostics menu Security menuSelect 110 Chapter 5 Setup UtilityTo do this Input power 6 SpecificationsComputer specifications DimensionsTotal power consumption 14.1-inch, WXGA, BrightView display specificationsDimensions Pixel resolutionInterface type Hard drive specificationsDimensions Operating temperatureApplicable disc DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specificationsAccess time Transfer modeHardware DMA System DMA specificationsSystem function 116 Chapter 6 Specifications System interrupt specifications-Intel processorsSystem interrupt specifications-AMD processors System interrupt specifications-AMD processors118 Chapter 6 Specifications System I/O address specifications-Intel processorsSystem function shipping configuration System I/O address specifications-Intel processorsI/O address hex 120 Chapter 6 Specifications System I/O address specifications-AMD processorsSystem function shipping configuration System I/O address specifications-AMD processorsI/O address hex 122 Chapter 6 Specifications System memory map specifications-Intel processorsSystem memory map specifications-AMD processors System memory map specifications-AMD processorsMemory address 124 Chapter 6 SpecificationsSystem function 7 Screw listing Phillips PM2.0×5.0 captive screw Where usedWhere used 2 screws that secure the hard drive to the computer Phillips PM2.5×4.0 screwPhillips PM2.5×4.0 screw 128 Chapter 7 Screw listing Where used One screw that secures the USB board to the computerWhere used 2 screws that secure the speaker assembly to the computer Where used 2 screws that secure the system board to the computerPhillips PM3.0×4.0 screw Phillips PM3.0×4.0 screw130 Chapter 7 Screw listing Phillips PM2.0×3.0 screwPhillips PM2.0×3.0 screw Where used 2 screws that secure the top cover to the computer3 One screw that secures the display assembly to the computer Phillips PM2.5×9.0 screwWhere used 2 Two screws that secure the switch cover to the computerWhere used One screw that secures the top cover to the computer Where used 7 screws that secure the top cover to the computerPhillips PM2.5×9.0 screw Where used 3 screws that secure the keyboard to the computer Black Phillips PM2.5×7.0 screw134 Chapter 7 Screw listing Black Phillips PM2.5×7.0 screw Where used 5 screws that secure the display assembly to the computer136 Chapter 7 Screw listing Black Phillips PM2.0×5.0 screwWhere used 3 screws that secure the switch cover to the computer Where used 3 screws that secure the top cover to the computerBlack Phillips PM2.0×5.0 screw Where used One screw that secures the modem module to the computerBlack Phillips PM2.5×5.0 screw Black Phillips PM2.5×5.0 screw Where used One screw that secures the audio board to the computerWhere used 2 screws that secure the TouchPad to the TouchPad bracket Silver Phillips PM2.0×2.0 screw140 Chapter 7 Screw listing Black Phillips PM2.0×4.0 screw Black Phillips PM2.0×4.0 screw142 Chapter 7 Screw listing Black Phillips PM2.0x3.0 screwPhillips PM2.0×13.0 captive screw Phillips PM2.0×13.0 captive screwBacking up your information 8 Backup and RecoveryRecovering system information When to back up1. Select Start Control Panel System and Maintenance System Using system restore pointsWhen to create restore points Create a system restore point3. Click Recovery disc creation, and then click Next Creating recovery discsRestore to a previous date and time 1. Select Start All Programs Recovery Manager Recovery Managera. Select Start All Programs Recovery Manager Recovery Manager Reinstalling software programs and driversReinstalling preinstalled programs and drivers a. Select Start Control Panel Programs Uninstall a programSelect Start All Programs Recovery Manager Recovery Manager Performing a recoveryRecovering from the recovery discs Recovering from the partition on the hard drive4. Click Remove recovery partition, and then click Next Deleting the recovery partition on the hard driveUpdating reinstalled software 2. Select Start All Programs Recovery Manager Recovery ManagerAudio-out headphone 9 Connector pin assignmentsAudio-in microphone External monitor External monitorRJ-45 network RJ-11 modem152 Chapter 9 Connector pin assignments Universal Serial Bus S-Video-outS-Video-out Requirements for all countries or regions 10 Power cord set requirementsApplicable note number Requirements for specific countries or regionsCountry/region Accredited agency11 Recycling BatteryDisplay 3. Remove the display bezel Perform the following steps to disassemble the display assemblyDisplay 7. Turn the display panel assembly upside down 6. Remove the display panel assembly 2 from the display enclosure158 Chapter 11 Recycling 14. Turn the display panel right-side up 10. Remove the display panel frame 2 from the display panel12. Lift the top edge of the backlight cover 2 and swing it outward 13. Remove the backlight cover17. Remove the backlight frame from the display panel 16. Turn the display panel upside down160 Chapter 11 Recycling 23. Remove the LCD panel 24. Recycle the LCD panel and backlight 18. Remove the backlight from the backlight frame19. Disconnect the display cable 1 from the LCD panel 21. Release the LCD panel 3 from the display rear panelIndex Symbols/Numericspin assignments DVB-T tuner, spare partEthernet, product description ExpressCard slotPage Page