If you answered No to those questions, do this:

Swipe left on the screen until you see the HP webOS Account screen again. Then tap Create New Account.

If you answered Yes to the questions, do this:

If you forgot the account password, tap Forgot Login? Enter the answer to your security question and tap Done. Create a new password and tap Done.

If that doesn’t work, do this:

For help on setting up your old account on your new device, go to hpwebos.com/support. Select your device and click Support Services. Select one of the support options.

Creating your HP webOS Account: Are you having trouble creating a new account?

To create an HP webOS Account, do the following:

1During setup, tap Create New Account.

2Tap the field labeled First and Last Name and enter your first and last name.

3Tap the Email field and enter a valid email address. Enter the same email address in the Confirm Email field. Note the following:

Enter the full address, for example: yourname@emailaccount.com.

Enter the address accurately, with an @ sign and a period, and the appropriate domain type at the end (com, net, and so on).

4Create a password for your account. It must be between 6 and 20 characters long. You must enter it exactly the same way in the Password and Confirm Password fields. Note the following:

This password can be anything you want. You do not need to enter the password associated with the email address you entered.

To type a symbol that appears on a number key on the keyboard: Tap Shift and then the key (see Enter symbols and alternate characters).

To enter an accented character or a symbol that doesn’t appear

on the keyboard: Tap to open the symbol keyboard, and tap the symbol. If the symbol you want is not displayed, tap to return to the alphanumeric keyboard, and then tap and hold a key to see the symbols associated with that key. When you see the symbol you want, tap it. For a complete list of the symbols associated with each key, see Symbols and accented characters.

5Tap the question displayed in the Security Question field, and select a security question. Tap the Answer field and enter the answer.

6Tap Create.

174 Chapter 15 : Troubleshooting

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HP Wi-Fi manual Tap Create