Troubleshooting

Picture problems

If the image is not displayed on the screen, but the HP startup screen is displayed:

Press the source button on the projector or remote control.

Turn off or disable the notebook or desktop computer screen saver function.

For a computer connection, ensure your notebook computer's external video port is turned on. See the video port card shipped with the projector. On some notebooks, for example, press the Fn + F4 function keys to turn on the external video port.

Verify that the right input source is connected. Open the on-screen menu and select input. Then set the correct input source where the equipment is connected.

Verify that the input port is enabled for auto-searching. Open the on-screen menu and select setup > Enable sources.

Verify that auto search is enabled. Open the on-screen menu and select input > Source auto-search.

If the wrong input source is displayed:

Press the source button on the projector or the remote control to select another active input source.

Verify that the right input source is connected. Open the on-screen menu and select input. Then set the correct input source.

Verify that the input port is enabled for auto-searching. Open the on-screen menu and select setup > Enable sources.

Verify that auto search is enabled. Open the on-screen menu and select input > Source auto-search.

If the image is out of focus:

Ensure the lens cap is removed.

While displaying the on-screen menu, adjust the focus ring. (The image size should not change; if it does, you are adjusting the zoom not the focus.)

Reference Guide

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