Troubleshooting

❏Ensure the projection screen is 1.5 to 14 m (5 to 46 ft) from the projector. It can be farther if a long range add-on lens is installed.

❏For a computer connection, set the display resolution on the computer to 1024 x 768.

❏Check the projection lens to see if it needs cleaning.

If an upside-down or reversed image is displayed:

❏The projector has been set to the wrong position setting. Open the on-screen menu, select setup > Projector position, and choose the correct setting

If the image is too small or too large:

❏Adjust the zoom ring on top of the projector.

❏Ensure the projector is 1.5 to 14 m (5 to 46 ft) from the projection screen.

❏Open the on-screen menu and select adjust picture > Aspect ratio. Set to Best fit. For a wide-screen picture, try setting the aspect ratio to 16:9.

❏See “To install an add-on lens” on page 57 for more information.

If the image has slanted edges:

❏As much as possible, reposition the projector so that it is centered on the screen and level with the bottom or top of the screen.

❏Open the on-screen menu and select adjust picture > Keystone correction. Adjust the horizontal and vertical settings as needed.

If a scrolling or cut-off image is displayed:

❏Press the auto sync button on the projector or remote control.

❏If the Magnify function is activated, press enter to cancel it.

❏For a computer connection, turn everything off, then power on the projector first and power on the notebook or desktop computer second.

❏For a computer connection, if the above steps do not correct the display image, adjust the resolution of the notebook or desktop computer to 1024 x 768.

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Reference Guide