Troubleshooting

Interruption problems

If the projector suddenly shuts down and the temperature light turns on:

❏If the temperature light is blinking, the fan is not working. Allow the projector to cool for several minutes.

❏If the temperature light is steady, the projector has overheated. Allow it to cool for several minutes.

❏If airflow is obstructed, remove the obstruction.

❏If possible, remove any sources of excess heat in the room.

❏If the condition occurs after restarting the projector, contact HP to have the projector serviced or repaired.

If the lamp shuts off during a presentation:

❏A minor power surge might cause the lamp to shut off. Wait a few minutes, then power on the projector.

❏The lamp module might have burned out. Replace the lamp module.

If the lamp burns out or makes a popping sound:

❏When the lamp reaches its end of life, it might burn out and make a popping sound. If this happens, the projector will not turn back on until the lamp module has been replaced.

❏If the lamp breaks, contact HP about repairs that might be required.

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Reference Guide