Troubleshooting

Flowchart 2.18—Nonfunctioning Keyboard

Keyboard

not operating

properly.

Connect notebook

to good external

keyboard.

 

N

External

 

Replace

device

 

system

works?

 

board.

Y

Reseat internal

keyboard connector (if applicable).

N

OK?

Y

Done

Replace internal

keyboard or

cable.

Y

OK?

N

Replace system board.

Done

2–24

Maintenance and Service Guide

Page 46
Image 46
HP ZD8000 manual Flowchart 2.18-Nonfunctioning Keyboard