HTC Andes, PDA PHONE II

HTC confidential

13. Classification of Non-Conformity

Non Conformity Types

Powe

erational

Dis

Communication

6Memor

7Batter

8Soun

SD Slot

9Recordin

0Others

Contents

Main for PDA PHONE II Andes Confidential Treatment Requested Jan 5 , 2005 TITLE: Service Manual for PDA PHONE II HTC confidential Table of contents 6.3 Camera Replacement assembly 29 1 Page 1. Introduction Page Page Page Page Page Page 4.Labeling 4.1 Main unit 4.2 Serial No description 5. Servicing Tools 6. Assembling and Disassembling Page Page Page Page Page Page Page Page Page Page Page Page Page Page 6.4 Connector, Back up battery replacement. 7.Problem Diagnostics 8.Diagnostic Program Page Page Page Page Page Page Page Page HTC confidential 9.3 Current consumption measurement AB C D E Page Page Page Page Page Item Test Name DCS 1800 Receiver Test DCS 1800 Transmitter Test PCS 1900 Receiver Test PCS 1900 Transmitter Test Page Page Page Page Page System Requirement: A. Upload most update code from master unit to SD /MMC card. Page Page Page Page Page Page Page HTC confidential 14. Troubleshooting & Repair Before repairing , please try to duplicate if the symptom exist or Customer mishandling . Main Unit Does Not Respond to Power Button Main Unit Does Not Respond to Battery Switch Touch Panel Does Not Respond to Screen Tap BButtons Do Not Respond AUnusual Vertical / Horizontal lines or partial display BBack Light Does Not Turn ON/OFF ASD Card cannot be used APC Connection (USB / Serial) not possible BWireless Connection (GSM / WAP / GPRS) not possible CIrDA Connection not possible AData Retention related problem 7 A Battery Pack does not start 7 B Battery discharges quickly even after fully charged CBattery Pack does not recharge 8 A No Sound from Speaker or Distorted sound 9 A No Recorded Sound or Distorted sound 10 AHousing Cosmetic damage Page HTC confidential 15.2 Spare part list Besides of shown on exploded diagram, there are some more parts as following: Page Page Page 16. Appendix A. Page HTC confidential More detail for troubleshooting and repair guide will be shown on training or release via FTP. B. Repair Troubleshooting Guide FLOW.