13. Classification of Non-Conformity

Non Conformity Types

Customer, Retailer Misjudgment

1.Power

2.Operational

3.Display

4.SD Slot

5Communication

6Memory

7Battery

A.Main unit does not respond to Power Button

B.Main unit does not respond to Battery Switch

A.Touch Panel does not respond to screen tap

B.Buttons do not respond

A.Unusual vertical/horizontal lines or partial display

B.Back Light does not turn ON/OFF

A.SD Card cannot be used

A.PC Connection (USB/Serial) not possible

B.Wireless Connection (GSM/WAP/Pocket IE) not possible

C.IrDA Connection not possible

A.Data retention related problem

A.Battery Pack does not Start

B.Battery Discharges Quickly even after fully charged

C.Battery Pack Does not Recharge

8Sound

A.No sound from Speaker or Distorted sound

9Recording

A.No recorded sound or distorted sound

0Others

A.Housing Cosmetic damage

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HTC Andes, PDA PHONE II service manual Classification of Non-Conformity