7 | Touch Screen or | Could be wrong operation. |
| Program Buttons are |
|
| Screen not properly aligned with the stylus calibration. | |
| not reacting. |
|
|
|
|
8 | Front Light dim, cannot | Check the Front Light settings in Power Management settings |
| turn ON, or shuts OFF |
|
| automatically. |
|
|
|
|
9 | Cannot playback music, | When Battery low, the music playback becomes difficult and the |
| No sound or volume is | volume could become lower. |
| low. |
|
|
|
|
10 | Cannot execute | Could be an incompatible software |
| installed application |
|
| programs |
|
|
|
|
11 | Operation is slow in | Could be insufficient memory. Check amount of system memory. |
| response |
|
|
|
|
12 | Hang up | Software being used sometimes is not fully compatible with the |
|
| system. |
|
|
|
|
| Execute many application programs simultaneously |
|
|
|
|
| Software that requires big amount of memory spaces or the |
|
| system memory is low or the files being used is fragmented. |
|
|
|
13 | System Memory is | Software that requires big amount of memory spaces or the |
| enough, but is shows | system memory is low or the files being used is fragmented. |
| insufficient. |
|
|
|
|
*Note: Nevertheless, the above symptoms could be solved by a warm boot or cold boot, make sure the warm/cold boot has been executed and try to reproduce the symptom reported.
How to perform Warm Boot and Cold Boot :
Warm | Boot : Reset the unit | by pressing reset button. |
Cold | Boot : Press Power button and Reset the unit simultaneously. | |
More detail for troubleshooting | and repair guide will be shown on training or release via | |
FTP. |
|
|
HTC confidential
© 2001, HTC Corporation. All rights reserved. | TOTAL 77 CONT.ON. 76 PAGE NO. 75 |
